INFORMATION SYSTEMS ANALYST II

We are pursuing qualified candidates to fill Information Systems Analyst II positions within the County of Los Angeles. The position defines and analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems., + Elicits and documents user requirements for new systems and system enhancements; documents functional and technical requirements.

• Completes change management documentation and coordinates approvals according to departmental procedures.
• Collaborates with information technology staff to ensure requirements are met throughout the systems development life cycle.
• Conducts interviews, performs workflow analysis, documents scope and objectives, and participates in design sessions.
• Researches commercial software to identify products that might meet departmental requirements; analyzes and documents products' ability to meet user, functional, and technical requirements.
• Evaluates impact of solution alternatives, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making.
• Prepares detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, workflow, interfaces, security, audit trails, and business continuity requirements.
• Develops and maintains implementation and conversion plans.
• Develops and implements training and test plans.
• Assists in development and maintenance of project plans; assists in coordinating project reporting.
• Develops test scenarios; prepares user acceptance test documentation; collaborates with system users to conduct user acceptance testing.
• Prepares technical systems documentation, user manuals and online help.
• Monitors system compliance with established IT policies, procedures, guidelines, plans and standards.
• Performs analysis to help resolve application problems.
• Collaborates with other technical staff to perform unit testing, integration testing, production simulation and load testing, and network testing, as needed.
• Installs software in support of business application, as needed.
• Prepares hardware and software specifications for procurement, as needed.
• Participates in the development of requests for information (RFIs), requests for proposals (RFPs), requests for quotes (RFQs), statements of works (SOWs), etc., and in the evaluation of proposals, as needed.
• Monitors contractor performance, as needed., *To receive credit for your education, include a legible copy of your official diploma, official transcript, or letter/certificate from an accredited institution within seven (7) calendar days from the end of the filing period. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and could require evaluation for equivalency to U.S. standards if not listed in the International Handbook of Universities or World Higher Education Database. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf

Please submit documentation to eamiri@hr.lacounty.gov and indicate your name, the exam name, and the exam number. We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst. **Closely related fields include the following, but not limited to: Computer Information Systems, Computer Technology, Cyber Security, Information Systems Security, and Management Information Systems.

***Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or, at the Sheriff Department, the coordinated executive command structure) for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.

****Experience at the level of Information Systems Analyst I is defined under close supervision, using established procedures, defines and analyzes requirements and business functions, defines functional system specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems. Incumbents in this sub-journey class perform systems analysis and design within a limited framework using basic systems design techniques and analysis tools, possess a basic understanding of business functions and have the ability to perform all phases of systems analysis and development.

You may still qualify even if your job title isn't exactly the same as the one listed. What matters is that your experience is at a similar level - meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level., If you performed work that differs from the duties described in your class specification and believe you qualify for this opportunity, please provide verification via official documentation of an additional responsibility bonus, out-of-class bonus, temporary assignment bonus or reclassification study with CEO Classification within seven (7) calendar days from the last day of filing. Employees do not need to submit such verification if they hold or have held a position that regularly performs functions in alignment with the requirements. WITHHOLD INFORMATION: No withhold will be allowed. Required experience/education must be fully met by the last day of filing, and clearly indicated on the application., A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions., + Professional Potential

• Achievement
• Maintaining Good Working Relationships
• Analyzing Information
• Learning Quickly
• Generating New Ideas
• Using Time Efficiently
• Working to High Quality Standards
• Adapting to Change
• Coping with Uncertainty
• Willingness to Learn
• Responsibility

Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored.

Part II: Multiple choice and/or simulation assessment(s), weighted 50%, assessing:

• Computer Literacy
• Business System Analysis
• Project Management for IT Professionals

MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19., We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary., The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. CHECK YOUR ANSWERS CAREFULLY. Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience or education. Be specific as possible and include all information requested. Comments such as "see resume or application" will not be considered as a response. All information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.

• I understand the above information and instructions.

02

Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position.

Please add eamiri@hr.lacounty.gov, info@governmentjobs.com, talentcentral@shl.com, noreply@proctoru.com, and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component., SUPPORTING DOCUMENTATION: In order to receive credit for the degree you indicated in Question #4, you MUST attach a legible copy of the official diploma, official transcripts and/or official letter from the accredited institution which shows the degree conferred and the area of specialization at the time of filing or within seven (7) calendar days from the last day of filing. We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst. How will you submit your supporting document?, + The scope of the IT organization (e.g., centralized IT serving a department/agency, enterprise-wide IT, or program-specific IT support)

• The customer/user base supported (e.g., entire department, multiple divisions, or a single program/unit)
• The full-time information systems analysis and design duties you performed. Provide specific examples of your work, including your role, the systems or applications involved, and your level of responsibility., The following questions will be used to gather information about specific experience within the areas of Data Analyst, Database Administration, Power BI/Cognos and Interoperability to determine your eligibility to be placed on the Selective Certification lists.

OPTION I: Graduation from an accredited* college or university with a bachelor's degree or higher in Computer Science, Information Systems, or a closely related field** and one (1) year of full-time, paid experience within the past three (3) years in information systems analysis and design in a centralized*** information technology organization.

OPTION II: One (1) year of full-time, paid experience at the level of Information Systems Analyst I**** within the past three (3) years.

OPTION III: Two (2) years of full-time, paid experience in information systems analysis and design within the past four (4) years in a centralized*** information technology organization., Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved., + High School Diploma or equivalent

• Some college, training, or certificate
• Associate's degree
• Bachelor's degree
• Master's degree
• Doctorate degree
• None of the above

04

Which of the following best describes your area of specialization for your Bachelor's degree or higher?

• Computer Information Systems
• Computer Science
• Computer Technology
• Cyber Security
• Information Systems
• Information Systems Security
• Management Information Systems
• Closely related field to Computer Science and Information Systems
• Not Applicable

05

If you have a "Closely Related Field" degree, or if your degree is not listed above, please indicate the area of specialization for your Bachelor's degree or higher., Within the last three (3) years, how many years of full-time, paid experience do you have at the level of the Los Angeles County class of Information Systems Analyst I?

• I do not have experience at the level of the Los Angeles County class of Information Systems Analyst I

• Less than 6 months of experience

• At least 6 months but less than 1 year of experience

• 1 year of experience or more, In the last four (4) years, how many years of full-time, paid experience in information systems analysis and design do you have in a centralized information technology organization?

• I do not have experience in this area

• Less than 6 months of experience

• At least 6 months but less than 1 year of experience

• At least 1 year but less than 2 years of experience

• 2 years of experience or more

10

For the experience selected above, provide only the job experience that demonstrates experience in information systems analysis and design in a centralized information technology organization. Do not include unrelated job history. For each position you are claiming, include the following, Within the last five (5) years, how many years of full-time, paid experience do you have performing data and database-driven work?

• I do not have experience in this area

• Less than 6 months of experience

• At least 6 months but less than 1 year of experience

• 1 year of experience or more, Within the last five (5) years, how many years of full-time, paid experience do you have in database administration?

• I do not have experience in this area

• Less than 6 months of experience

• At least 6 months but less than 1 year of experience

• 1 year of experience or more, Within the last three (3) years, how many years of full-time , paid experience do you have generating reports and performing either database work including table structure and design - OR - utilizing report generating tools such as Power BI or COGNOS.

• I do not have experience in this area

• Less than 6 months of experience

• At least 6 months but less than 1 year of experience

• 1 year of experience or more, Within the last five (5) years, how many years of full-time, paid experience do you have working in large-scale healthcare IT environments, with expertise in one or more of the following areas:

• Interoperability Solutions: Analyzing, testing, maintaining, or developing solutions that enable seamless data exchange between healthcare systems, utilizing Azure cloud technology and industry-standard interoperability protocols such as APIs, FHIR, EDI X12.
• Automated Testing and Deployment: Implementing and managing Continuous Integration/Continuous Delivery (CI/CD) processes to ensure efficient and reliable deployment of healthcare IT solutions.

• I do not have experience in this area
• Less than 1 year of experience
• At least 1 year but less than 2 years of experience
• 2 years of experience or more

With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 116,000 employees in more than 38 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the nation. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate in order to reach your fullest personal and professional potential.