Defect Analyst
Role details
Job location
Tech stack
Job description
Nalco Water, an Ecolab company, is looking for a Defect Analyst to join our industry leading Nalco Water team. If you are a passionate technical professional that enjoys interacting with customers and likes to work in an autonomous, hands-on environment, we invite you to apply. You will be joining a talented team that monitors and maintains a variety of air and water quality systems pertaining to the paint booth at an automotive manufacturing site. In this position you will provide customers with problem solving support, generating a high level of customer satisfaction.
What's in it For You:
- You will join a large growing company offering excellent benefits
- Opportunity for a long term, advanced career path
- Access to best in class resources, tools, and technology
- Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
What You Will Do:
- Daily defect counts, collection, analysis, and report out
- Weekly report building and presentation to a group
- Daily interactions with site personnel following up on findings
- Action items building to produce countermeasures for any out of spec. items
- Daily shop walks to inspect the system
- Conduct meetings with the customer
- Working with a team to problem solve top defect issues
- Computer data entry-skilled in Microsoft Excel, PowerPoint, Word, and Access, To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
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Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
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Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Requirements
- High school diploma or equivalent
- Must be 18 years of age or older
- Must be authorized to work in the U.S.
- Experience working with Microsoft Office Suite
Physical Demands:
- Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, balancing, walking, standing, talking and hearing
- Must be able to wear a respirator under certain conditions
- Must be able to pass a drug screen
Preferred Qualifications:
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Strong customer service skills; proven ability to interface positively and professionally with the customer
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Ability to analyze readings and put data in a spreadsheet in a logical manner
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Possess above-average verbal and written communication skills
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Must be able to explain results of data gatherings