Windows Systems Administrator

• Provide day-to-day IT support for field staff employees
• Troubleshoot hardware, software, and connectivity issues
• Set up and configure laptops, iPads, iPhones, user accounts, and new employee onboarding
• Escalate complex technical issues appropriately to internal leadership or external IT partners when necessary
• Assist with management of Microsoft 365 users and devices
• Maintain company IT equipment and device inventory including but not limited to, mobile devices, laptops, iPad, Starlinks, 360 cameras, badge printers, ect.
• Document solutions and assist with improving IT processes

• 1-10 years of experience working in an IT role (help desk, IT support, systems administration, etc.)
• Strong troubleshooting skills for Windows computers and common business applications
• Familiarity with Microsoft 365 Suite (user management, email support, Teams, SharePoint basics)
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, and VPNs)
• Experience supporting end users in a business environment
• Ability to communicate clearly with both technical and non-technical staff

Health insurance, 401(k) matching, Paid time off, Vision insurance, Dental insurance, Paid holidays