Information Security Analyst

We are seeking an experienced Information Security Analyst to support enterprise-scale privileged access management (PAM) operations focused on non-human service accounts. This role is responsible for reviewing, validating, onboarding, and maintaining service accounts in CyberArk, ensuring compliance with internal security policies and audit requirements., Operational & Technical Responsibilities

• Manage and prioritize 300+ Jira tickets per month related to non-human service account onboarding and maintenance.
• Review and validate service account requests, ensuring eligibility for CyberArk vaulting based on defined policies and criteria.
• Perform privileged access and password vaulting operations in CyberArk, including:

• Secure storage of privileged credentials (service accounts, domain admin, root)
• Automated password rotation and lifecycle management
• Access control, permissions validation, and audit logging
• Credential injection and integration with servers, applications, and DevOps tooling

• Cross-reference multiple data sources, source files, and documentation to validate account ownership, usage, and compliance.
• Troubleshoot issues related to vault onboarding, synchronization, access failures, policy enforcement, or session errors.
• Support audit, compliance, and reporting needs through accurate documentation and evidence collection.

Data Analysis & Reporting

• Analyze and maintain large datasets (up to millions of service accounts across the enterprise).
• Use Excel (Power Query, VLOOKUPs) and Tableau to manipulate data and build dashboards and metrics.
• Track trends, volumes, and operational metrics to support process optimization and management reporting.

Collaboration & Continuous Improvement

• Partner with application owners and internal customers to validate requests and educate them on policy requirements.
• Recommend improvements to workflows, documentation, and operational processes.
• Participate in moderately complex information security initiatives and planning efforts.

The ideal candidate brings a strong analytical mindset, advanced Excel and reporting skills, and the ability to work independently within complex IAM workflows. This position supports a high-volume operational environment and partners closely with application owners across the enterprise., * 4+ years of Information Security Analysis experience or equivalent (IAM, PAM, Cybersecurity Operations).

• Experience managing or analyzing non-human/service accounts at enterprise scale.
• Strong understanding of Privileged Access Management (PAM) concepts, including:

• Password vaulting and secure credential storage
• Automated password rotation
• Least privilege and just-in-time access
• Audit logging and compliance controls

• Hands-on experience with IAM / PAM platforms (CyberArk preferred).
• Advanced Excel skills, including Power Query, VLOOKUPs, and large dataset analysis.
• Experience with dashboarding and reporting tools (Tableau strongly preferred).
• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to work in a high-volume, process-driven environment with strong attention to detail.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Direct hands-on experience with CyberArk (PAM, onboarding, rotation, policy enforcement).
• Familiarity with HashiCorp Vault or other credential management platforms.
• Experience working in a large enterprise environment supporting thousands of applications and accounts.
• knowledge of compliance and regulatory controls related to PAM (SOX, FFIEC, ISO, etc.).
• Experience with Jira, Confluence, or similar Agile tools.
• Background as an Information Security Analyst with some engineering exposure (non-coding).