Senior Business Systems Engineer, Microsoft D365 F&O
Role details
Job location
Tech stack
Job description
In this role, you'll serve as the technical and functional owner for D365 F&O, partnering directly with business stakeholders to shape requirements, deliver solutions, and continuously improve the systems and processes that power our organization., + Lead hands-on technical and operational ownership of D365 F&O, including architecture, configuration, and integration with other enterprise applications (e.g., CRM, HRMS, PLM, and analytics tools)
- Design, develop, and maintain custom scripts, workflows, and automation tools to extend system functionality and improve business efficiency
- Analyze existing code, configuration, and processes to discover opportunities for optimization, scalability, and stability
- Diagnose and resolve complex operational and technical issues, ensuring minimal business disruption and maintaining system reliability
- System Enhancements & Process Optimization
- Architect and implement enhancements to D365 F&O modules, with a focus on Finance, Supply Chain, and Master Planning and related systems
- Partner with key stakeholders to capture, clarify, and prioritize requirements, then translate them into functional and technical specifications aligned with organizational objectives
- Leverage data insights and user feedback to drive continuous system and process improvement
- Document detailed business process models, including "as-is" and "to-be" states, to guide design decisions and training initiatives
- Implementation, Training & Support
- Develop and deliver end-user training and onboarding materials to promote system adoption and effective use
- Serve as a tier-2 escalation point for complex system or integration issues, collaborating across departments to drive timely resolution
- Project Management & Governance
- Lead cross-functional system projects, including D365 upgrades, integrations, and new feature implementations, from design through deployment
- Own vendor and implementation partner activities, ensuring alignment to architectural standards, timelines, and quality requirements
- Manage systems under SOX governance frameworks, including audit evidence collection and compliance documentation
- Balance priorities across multiple workstreams, assessing downstream impacts, and mitigating risks to stakeholders
Requirements
Our Enterprise Applications team is committed to leveraging technology to drive operational efficiency and enhance our internal business processes. As we continue to grow, we are seeking a Senior Business Systems Engineer with deep experience in Microsoft Dynamics 365 Finance & Operations (F&O) to lead the design, configuration, and optimization of our business applications ecosystem., * Bachelor's degree in information technology, computer science, or related field (or equivalent experience)
- 8+ years of demonstrable experience as a Business Systems Engineer or similar role
- 5+ years directly supporting or implementing D365 F&O, including module configuration, workflow customization, and user enablement through configuration and custom development
- 3+ years working within finance and operations organizations, documenting and optimizing business processes
- 2+ years of experience with programming or scripting (e.g., C#, PowerShell, Python) and API-based system integrations
- 2+ years of experience with other enterprise applications (e.g., Salesforce, ADP, Concur, Workday) and understanding of cross-system data flows
- Exposure to automated testing tools such as RSAT, Executive Automats, or Selenium in a D365 environment
- Solid understanding of data management, system integration, and automation principles
- Familiarity with software development lifecycles (SDLC), Agile methodologies, and enterprise compliance frameworks (ITIL, SOX, Lean)
- Strong analytical and problem-solving skills, with the ability to translate complex business needs into clear technical requirements and communicate trade-offs and recommendations to both technical and non-technical audiences
Benefits & conditions
The typical base pay range for this role across the US is $126,100 - $189,200. Individual base pay depends on various factors such as complexity and responsibility of role, job duties, requirements, and relevant experience and skills. Both market wage data and the mid-point of the pay range is reviewed and used as the starting point for all new hire offers. Offers are made within the base pay range applicable at the time.
