Network Operations Center Technicians

Our client is seeking a Level 2 Network Operations Center Technicians for the day shift for the following shifts: Weekend Days and Overnights Thur-Sat 7a-7p, every other Wed- Person will work overtime for one week and 36 hours on the other weeks. 7p-7a Sun-Tue, every other Sat-somewhat flexible with the days, but has to work overnights. Person needs to be able to get to Owings Mills, MD periodically. This role is 80% Remote This person will serve as the first level of troubleshooting and escalation for the Enterprise, Network-Device and Systems Servers for our client. Duties will include working with other analysts within the 24x7 NOC Environment. This analyst will have responsibility for the maintaining the reliability of our client's Network Systems utilizing HP Openview's Management suite of products and a very strong background in Network Operations, Cisco Devices, Windows Servers and leverages SNOW as their ticketing system. Skills Noc, Ccna, Network operations center, Troubleshooting, Network connectivity, Monitoring tools, Wan, Network monitoring, Incident management Top Skills Details Noc,Ccna,Network operations center,Troubleshooting,Network connectivity,Monitoring tools,Wan Additional Skills & Qualifications This is a 24x7 NOC Environment with more of a Tier 2 diagnostic, troubleshooting approach.

1. Responsibility for the reliability of the Network Infrastructure (primarily Cisco environment/Cisco Devices, and telecommunications infrastructure that would include DWDM, Sonet, Fiber and MPLS-Verizon
2. Break/Fix of CEG Network Devices, Cisco 6500/7200 and triage problems and resolution.
3. Perform network diagnostics to remediate detected/reported network incidents
4. Perform scheduled network configuration changes (SW/HW).
5. Work with groups within IT Infrastructure and IT Applications in resolving problem issues.

1. 3-4 yrs: Working knowledge of enterprise IT network and systems management tools (experience with HP OpenView or Spectrum Troubleshooting Cisco Devices/Ports, Lan Circuits, VPN and VLans. Should understand telecom topology and fiber for understanding outages

2. Cisco Routing Switching Support Experience-port configuration, perform basic commands and troubleshooting for multi campus, complex networks. Our client supports over 4500 Network devices. They are a Cisco shop. 3..Heavy Network Diagnostics and troubleshooting(NNMi- tooling) involving Operational Demand Requests such as DNS, DHCP, Server or Network changes. This person should be able to log into a Server reset logs, reset a Server, understand patching and server functionality.

3. Extensive Network Monitoring: should understand monitoring tools(NNMi) and leverage SNOW for ticketing

This is a Contract position based out of Owings Mills, MD. Pay and Benefits The pay range for this position is $35.00 - $42.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

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