Product Owner III - Enterprise Platforms

As a Product Owner IIII within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX, or Phoenix, AZ, and play a critical role supporting enterprise-scale backend and platform technologies that enable reliability, monitoring, observability, and analytics across the firm.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position., Product Ownership & Planning

• Serve as the Product Owner for assigned enterprise backend platforms, ensuring alignment to business objectives, technical strategy, and operational priorities
• Own product prioritization decisions, balancing near-term operational needs, risk reduction, and long-term platform strategy
• Develop and maintain annual product roadmaps and lead quarterly planning activities
• Identify and manage dependencies and sequencing across multiple products and workstreams

In this capacity, the Product Owner IIII acts as the primary point of accountability for platform outcomes, ensuring that work delivered by engineering crews aligns to enterprise standards and agreed-upon priorities.

Backlog & Delivery Execution

• Maintain end-to-end ownership of the product backlog, including backlog buildout, grooming, refinement, and prioritization
• Translate complex technical, operational, and compliance requirements into clear, actionable user stories
• Perform significant administrative and documentation activities, including requirements documentation, process flows, and platform artifacts
• Partner closely with Scrum Masters and Engineering teams to support sprint planning, execution, and delivery

This role requires comfort operating at a detailed level, with a strong emphasis on documentation, traceability, and follow-through to support auditability and operational readiness.

Technical & Operational Focus

• Demonstrate working knowledge of Site Reliability Engineering (SRE) or Site Reliability Center operating models
• Partner with engineering and operations teams to ensure solutions meet enterprise standards for availability, reliability, performance, and observability

While this role is not responsible for hands-on engineering, a strong technical aptitude and ability to engage in deep technical discussions with platform teams is essential.

Stakeholder & Vendor Engagement

• Engage with technical and business stakeholders to gather requirements, align priorities, and manage expectations
• Support vendor relationship management, including participation in vendor evaluations, roadmap discussions, and contract conversations

The Product Owner IIII serves as a key liaison across internal teams and external partners, ensuring transparency, alignment, and timely communication.

Product & Technology Portfolio

The Product Owner III will support a subset of enterprise platforms within the broader technology portfolio. Specific assignments may vary over time and may include, but are not limited to, the following:

• Monitoring & Observability: BigPanda, Dynatrace, Grafana
• Analytics & Logging: Elastic / LogScale, Glassbox
• Configuration & Change Management: Evolven
• Other enterprise backend or infrastructure platforms, PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position., * Owns the vision and definition of the product. Serves as the voice of the Customer. Ensures the Scrum Team(s) effort is concentrated on the right priorities based on business value.

• Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product for business objectives.
• Accountable for the creation of and the integrity of the product backlog. Prioritizes and leads grooming of the product backlog.
• Works closely with the Scrum Master(s) and development team(s), to ensure the right items are focused on during the development process. Primary point of contact for questions from the team(s) and is empowered to make decisions.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

• Proven experience functioning as a Product Owner in an Agile environment
• Strong Business Analyst skill set with demonstrated requirements gathering and documentation experience
• Experience owning prioritization, product roadmaps, and planning cycles
• Technical aptitude with backend, platform, or enterprise systems
• Experience supporting multiple products or concurrent workstreams
• Strong written and verbal communication skills and experience working within Agile/Scrum frameworks, Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Communication, Cross-Team Collaboration, Customer Solutions, Data Visualization, Prioritization, Scrum, Team-Building, User Experience (UX) Design

Competencies

Agile Development, Business Acumen, Design Thinking, Effective Communications, Innovation, Interpersonal Relationships, IT Standards, Procedures & Policies, Managing Multiple Priorities, Organizational Leadership, Planning and Organizing, Solutions Development

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering exceptional experiences for our customers and fostering an inclusive culture where employees feel respected, valued, and empowered to contribute to the company's success.