Deployment Engineer
Role details
Job location
Tech stack
Job description
As part of the global Field Services team, you as a Field Service Engineer (Deployment Engineer) will be responsible for deploying and maintaining a fleet of vehicles in the Bloomington area. You will be the first Engineer based in this location with additional employees joining the regional team as the company grows.
You are TractEasy's face to our customers, keeping our autonomous vehicles in operations and our customer satisfaction on highest levels. You will be leveraging your skills on-site, via remote support as well as with training programs to help our customers achieve operational excellence with our autonomous vehicle solutions. You therefore are a key part of TractEasy's future success by driving the continuous improvement of our processes and best practices, based on the knowledge and experience you'll gain - both on-the-ground and at our company office in Denver.
Activities
Your responsibilities will include:
? Coordinating and performing the deployment and entry into service of our autonomous vehicles, with the support of the dedicated Project Manager
? Managing the vehicle's commissioning process, validating the vehicle setup, it's deployment and the in the product support / improvement with your hands-on feedback
? Performing mechanical and electrical maintenance interventions on the vehicles whenever necessary
? Hands-on installation and configuration of autonomous hardware and software components as needed
? Delivering basic and advanced training sessions, assisting trained customers in the operation and deployment of TractEasy's autonomous vehicles
? Providing remote assistance to our customers through our support system
? Participating, along with the Project Manager, on the on-road authorization processes, by performing tests and delivering documentation to the relevant authorities / regulatory bodies
? Reporting of risks, issues and variations in project scope, as well as supporting the development and implementation of risk management and mitigation plans
? Participating in the continuous improvement of our autonomous vehicle solutions - from deployment to maintenance to best practices in operations
Requirements
Don't hesitate to apply if you are motivated and interested by innovative transportation and technologies.
Requirements
? Technician/Bachelor Degree in the Automotive or Robotic or similar field is required
? At least 2 years of experience as technician or engineer in the automotive, robotic or similar industries.
? Possess a valid drivers license
? Clean background check
Technical skills
? Automotive, robotic or similar field maintenance knowledge
? Appetite for cutting-edge automation technology
? Basic knowledge of CanBus technology, vehicle maintenance, electrical systems and hydraulic systems is a plus
Soft skills
? Good presentation and communication skills
? Proactive with a strong customer and team focus, as well as a passion for service excellence
? Able to work independently
? Self-starter with strong capability to interact and work in a multinational environment
? Strong technical acumen and problem-solving skills, with the ability to adapt to a dynamic and fast-paced environment
Languages skills
? Business fluent (written and spoken) English
