Senior Program Manager - Technical, Visual...

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Drive the future of computer vision and agentic AI as a Senior Program Manager - Technical on our Visual Reasoning team, where you'll coordinate cutting-edge initiatives that transform how businesses leverage advanced visual reasoning and intelligent agents to solve complex operational challenges. Join a startup-like environment within AWS Applied AI Solutions where you'll work with world-class research scientists, engineers, product managers, and UI/UX designers to bring novel visual reasoning solutions-spanning computer vision, agentic AI, and user experiences-from concept to production.

We are looking for an experienced Senior Program Manager - Technical to join our Visual Reasoning New Initiatives team. This person will be responsible for orchestrating the execution of complex, multi-year programs that bring our Visual Reasoning solutions from internal pilots to production deployment across customer sites. This person will work closely with cross-functional research scientists, engineers, product managers, and UI/UX designers to define technical roadmaps, manage program milestones, coordinate deployments, and drive the operational readiness required to scale Visual Reasoning solutions. In this startup-like environment, you'll tackle problems that haven't been solved at scale before-where much is still unknown and we're moving fast. You'll integrate cutting-edge visual reasoning capabilities using Visual Question Answering (VQA) for computer vision and agentic AI for intelligent user experiences, playing a critical role in turning ambitious ideas into production-ready systems.

Key job responsibilities

• Work with engineering, research, UI/UX, and product teams to translate business requirements into technical and functional specifications for Visual Reasoning solutions

• Define technical roadmaps for engineering and research teams by partnering with Science and Software Development Managers to align on priorities, milestones, and delivery timelines

• Support launch of Visual Reasoning solutions across new applications, customer verticals, and deployment formats

• Provide regular updates to senior leadership (VP and SVP level) on program status, risks, dependencies, and mitigation strategies

• Build comprehensive project plans that balance business needs with project risks, resource availability, and technical constraints

• Drive engineering project execution by making technical trade-offs, tracking progress, reporting status, and resolving blocking issues

• Coordinate cross-team efforts across research, engineering, and infrastructure teams

A day in the life

Your day begins with a coordinating stand-up with research scientists, engineers, and product managers to align on program milestones, execution status, and tackle blocking issues. From there, you might jump on calls with external customers to understand their operational needs, technical constraints, integration requirements with their existing systems, and deployment strategies-all critical inputs that inform our technical roadmap. You will spend time defining the technical roadmap for the next 3-6 months, aligning with principals across all workstreams on priorities, technical challenges, dependencies, and the architectural decisions needed to move forward. You will craft bi-weekly updates and co-author monthly updates for VP/SVP leadership, distilling complex program status into strategic insights. But the role is not just strategic-you will also roll up your sleeves to solve hands-on deployment problems, whether that is troubleshooting hardware shipments stuck in a warehouse, navigating space constraints in a customer MDF, or writing installation SOPs for local IT teams deploying our systems. In this startup-like environment, you will balance strategic planning with tactical execution, moving fluidly between high-level roadmap discussions and on-the-ground problem-solving, all while transforming ambitious ideas into production-ready solutions.

5+ years of technical product or program management experience

• 7+ years of working directly with engineering teams experience

• 3+ years of software development experience

• 5+ years of technical program management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional., The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually