Manager Engineering (Site Reliability) : 26-01137

Lead reliability and observability efforts across Retail and Payments portfolio, guiding engineers and ensuring stability of critical production systems., * Oversee incident response activities and drive continuous improvement through post-incident analysis.

• Partner with Operations, Cloud, and cross-functional teams to enhance operational maturity.
• Design frameworks and automation for improving engineering efficiency.
• Mentor engineers and influence company standards for reliability.
• Establish operational plans contributing to long-term strategies influencing product and platform decisions.

• 5+ years programming experience with scripting languages and Java.
• 3+ years of managerial experience in a technical environment.
• Proven incident response and resolution leadership experience.

Industry Experience: Relevant experience in Site Reliability Engineering and operations management.

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!