MDM Lead and Support Senior Manager
Role details
Job location
Tech stack
Job description
The MDM Lead and Support Senior Manager is responsible for the enterprise-wide strategy, governance, and execution of the Master Data Management (MDM) platform. This role leads multiple teams and/or team leaders across development, support, and data domains, ensuring alignment between business priorities, data strategy, and technology delivery. This position operates at both a strategic and operational level, driving multi-year platform direction, global data governance, and cross-functional initiatives while ensuring high-quality execution and platform stability., Enterprise Leadership & Strategy
- Define and execute the enterprise MDM strategy and multi-year roadmap
- Align MDM capabilities with global business priorities across functions
- Establish and mature data governance frameworks, policies, and standards
- Drive enterprise initiatives to improve data quality, ownership, and accountability
- Influence leadership decisions regarding data and platform investments
Leadership & Organizational Management
- Lead multiple teams and/or managers across development, support, and data functions
- Design and implement a scalable operating model for global MDM delivery
- Drive talent strategy, succession planning, and leadership development
- Establish performance expectations and accountability frameworks across teams
- Build a culture of ownership, innovation, and continuous improvement
Platform Development & Delivery
- Own and govern a portfolio of initiatives across enhancements, transformation, and support
- Prioritize work across multiple stakeholders, domains, and regions
- Ensure consistent delivery through standardized development practices and governance
- Drive modernization of platform capabilities and architecture evolution
- Oversee end-to-end lifecycle delivery across multiple concurrent initiatives
Platform Operations & Performance
- Establish and monitor enterprise SLAs, KPIs, and performance metrics
- Lead global incident management strategy and escalation frameworks
- Drive improvements in platform stability, reliability, and operational efficiency
- Provide leadership visibility into risks, performance trends, and mitigation plans
- Ensure consistent support models across regions and teams
Technical Architecture & Quality
- Define enterprise architecture standards and integration patterns
- Ensure scalability, performance, and long-term platform sustainability
- Oversee adoption of CI/CD, testing frameworks, and quality standards across teams
- Lead initiatives to reduce technical debt and optimize platform performance
- Partner with enterprise architecture teams on broader system alignment
Data Management & Governance
- Own multi-domain MDM (customer, supplier, product, etc.) at enterprise scale
- Lead large-scale data transformation, migration, and integration initiatives
- Define data ownership, stewardship models, and governance processes
- Drive continuous improvement in data quality and governance maturity
- Ensure alignment with enterprise data and analytics strategies
Financial, Risk & Compliance
- Own budget planning, forecasting, and cost optimization for MDM
- Manage vendor relationships and commercial accountability
- Ensure compliance with SOX, security, and regulatory requirements
- Lead audit readiness, risk mitigation, and business continuity planning
- Establish governance for secure development and operations
Executive Stakeholder Management
- Partner with Director and VP-level stakeholders across the enterprise
- Lead governance forums, steering committees, and executive updates
- Translate business strategy into technical and data roadmaps
- Communicate complex topics in a clear, business-oriented manner
- Drive alignment across IT, Finance, Operations, and Commercial teams
Requirements
- Bachelor's Degree in Computer Science, Information Systems, Engineering, or related field required
- Advanced degree (MBA, MIS, or related field) or equivalent experience strongly preferred
Technical & Functional Expertise
- Deep experience with MDM platforms (Informatica, SAP, or similar)
- Advanced knowledge of data architecture, integration, and governance
- Strong background in software development lifecycle and platform delivery
- Experience leading large-scale data transformation and migration efforts
Leadership & Delivery
- Proven experience leading multiple teams or managers
- Demonstrated ability to operate at both strategic and execution levels
- Experience managing complex, cross-functional initiatives
- Strong track record of delivering results in global environments
Business & Stakeholder Skills
- Ability to influence senior leadership and drive decision-making
- Strong communication skills translating technical concepts to business audiences
- Experience working across global teams and diverse stakeholders, + Experience in manufacturing or global enterprise environments
- Knowledge of data governance frameworks and data quality tools
- Familiarity with Agile/Scrum and enterprise delivery models
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion., No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
