Salesforce Cloud Engineer

The ideal candidate combines deep Salesforce platform expertise with enterprise integration experience and strong DevOps discipline.

1. Salesforce Solution Engineering
2. Design, configure, and implement Salesforce Sales Cloud solutions aligned with FordPro commercial sales processes.
3. Develop custom solutions using Apex, Lightning Web Components (LWC), Flows, and declarative tools.
4. Build scalable data models supporting fleet customers, multi-account hierarchies, and complex opportunity structures.
5. Optimize Lead, Account, Contact, Opportunity, Quote, and Sales Agreement processes.
6. Enterprise Integration & Data Architecture
7. Implement and support integrations between Salesforce and:
8. Order Management Systems
9. Dealer Management Systems (DMS)
10. ERP platforms
11. Identity & Access Management systems
12. Utilize APIs (REST/SOAP), Platform Events, CDC, and middleware platforms (e.g., MuleSoft).
13. Ensure consistent and authoritative data flow across FIN, ProID, SCAID, and related systems.
14. Support real-time and batch data synchronization strategies.
15. DevOps & Environment Management
16. Follow CI/CD best practices using DevOps or equivalent pipelines.
17. Support Dev, SIT, UAT, and Production deployment strategies.
18. Maintain version control and release governance.
19. Participate in code reviews and enforce engineering standards.
20. Data Quality & Governance
21. Implement validation, automation, and monitoring to ensure high data integrity.
22. Support master data management strategies for dealer and fleet accounts.
23. Contribute to governance frameworks around security, role hierarchy, and sharing models.
24. Performance & Optimization
25. Diagnose and resolve system performance issues.
26. Optimize automation to avoid recursion, governor limits, and technical debt.
27. Monitor system health, integration reliability, and API limits.
28. Collaboration & Agile Delivery
29. Participate in SAFe / Agile ceremonies.
30. Translate business requirements into scalable technical designs.
31. Provide technical documentation including solution diagrams and architecture artifacts.
32. Mentor junior developers and support technical upskilling across the team.

• 4+ years Salesforce Sales Cloud engineering experience.
• Strong proficiency in:
• Apex
• Lightning Web Components (LWC)
• Salesforce Flow
• SOQL/SOSL
• Experience with enterprise integrations and middleware (MuleSoft preferred).
• Strong understanding of:
• Salesforce security model
• Sharing rules and role hierarchies
• Bulkification best practices
• Experience with CI/CD pipelines and Git-based deployments.
• Salesforce Platform Developer I certification (required).
• Salesforce Platform Developer II or Sales Cloud Consultant (preferred).

Preferred Experience

• Experience in automotive, fleet, or dealer network ecosystems.
• Knowledge of order-to-cash and commercial sales lifecycle.
• Experience with complex B2B account hierarchies.
• Exposure to large-scale global Salesforce implementations.
• Familiarity with Azure cloud infrastructure.

Core Competencies

• Systems thinking and architectural awareness
• Strong problem-solving skills
• Technical documentation proficiency
• Executive-level communication capability
• Risk identification and mitigation
• Continuous improvement mindset

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 8 and ranges from $115,000-$192,900.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

This role partners closely with Product Owners, Business Stakeholders, Enterprise Architects, and Integration teams to deliver scalable, secure, and high-performing Salesforce capabilities that drive revenue growth, operational efficiency, and data integrity across FordPro's global B2B sales channels.