Storage System Administrator (4699C), Infrastructure Services - #85845

The Infrastructure Services unit brings together and integrates the engineering and implementation of core, foundational campus IT infrastructure, delivering essential IT services that support UC Berkeley's continually evolving needs., Maintaining centralized data storage facilities for enterprise servers and other campus computer systems is a core activity of Data and Platform Services (DPS) in Berkeley IT, Campus IT Infrastructure (CITI). In this role, DPS provides enterprise storage services on a recharge basis to customers everywhere on the Berkeley campus and other UC campuses. These customers are in the Berkeley IT units such as network, database administrators, application programmers, information security, and EOS. This team also works with LBNL, HAAS, Library, and other departments/researchers/labs across UC Berkeley.

The Storage System Administrator is responsible for the Storage Area Network (SAN) infrastructure, Network Attached Storage (NAS), Object and cloud storage and all components needed to run these environments. The Administrator plans and implements installations and upgrades, develops and applies data storage policies and procedures, and provides assistance and problem resolution for system administrators and customers who use bIT data storage services.

Backup/recovery of computer systems data is a core activity of DPS. In this role, DPS provides enterprise backup and recovery services on a recharge basis to customers across the Berkeley campus. The Storage System Administrator role in UCBackup is responsible for the backup servers and associated equipment, storage media and application software. The Administrator plans and implements backup system installations and upgrades, develops and applies data protection policies and procedures, and provides assistance and problem resolution for system administrators and customers who use UCBackup services., * Researches and implements systems, services and technology solutions to support the Enterprise Storage systems and services, along with UCBackup software and environment. Implements system or device enhancements such as software, hardware and network configuration, updates and installations for projects or services of moderately complex scope. Support the storage services through scripting, automation, testing on various physical devices, and deployment into production.

• Manages centralized servers and makes recommendations for purchase or upgrade of new computer/storage related hardware.
• Implements computers, storage and networking systems.
• Manage service requests and incidents related to storage services and backup services. Provide customer service by meeting with customer groups and
• recognizing areas for improvement of services.
• Conducts systems programming and systems support activities and tasks.
• Professional development and training., * This position is governed by the terms and conditions in the agreement for the Technical Unit (TX) between the University of California and the University Professional and Technical Employees (UPTE). The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/tx/index.html
• This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
• This position is eligible for up to 60% remote work. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs and are subject to change.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Misconduct

SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

• Self-motivated and works both independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines.
• Ability to write technical documentation in a clear and concise manner.
• Understanding of system performance monitoring and actions that can be taken to improve or correct performance.
• Has knowledge of cybersecurity best practices (firewalls, certificates, etc.).
• Has knowledge of NFS, SMB, iSCSI, and Object (S3) storage best practices.
• Has knowledge of Fibre Channel Network (Brocade switching, SANnav, etc.).
• Has experience supporting VMware infrastructure for storage.
• Has basic TCP/IP networking skills.
• Knowledge of storage technologies that may include NetApp, Cloudian, Loadbalancer.org, Brocade SANnav, Hitachi, Wasabi, and Pure arrays technologies.
• Knowledge of enterprise backup software, such as Commvault, Cohesity, Veeam
• Knowledge of design, development, and application of technology and systems to meet business needs.
• Demonstrated skills associated with adapting equipment and technology to serve user needs.
• Demonstrated understanding of how system management actions affect other systems, system users and dependent / related functions.
• Ability to communicate technical information in a clear and concise manner across the organization and at varying levels.
• Has knowledge and abilities associated with problem identification and resolution.
• Has knowledge necessary to design, set-up, operate, and correct malfunctions involving application of enterprise storage and backup technology systems.
• Has knowledge of both on and off prem Cloud storage solutions (AWS, Azure, and GCP).
• Has basic scripting knowledge.
• Has knowledge of other areas of IT (Linux, Windows, and Project Management)

Preferred Qualifications

• General knowledge of ITIL Foundations and all functional areas of a large IT organization.

The budgeted annual salary that the University reasonably expects to pay for this position is $121,984.64 (Step 1.0) - $139,812.46 (Step 4.0)., For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted annual salary that the University reasonably expects to pay for this position is $121,984.64 (Step 1.0) - $139,812.46 (Step 4.0).

• This is an exempt, monthly-paid position.

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging make it a special place for students, faculty, and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic, and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan. At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.