Senior Cloud Services Engineer
Role details
Job location
Tech stack
Job description
The Senior Cloud Services Engineer is responsible for the design, operational excellence, and evolution of enterprise automation platforms used across Humana. This role provides technical leadership for onboarding enablement, platform architecture, governance, and automation strategy, enabling internal teams to deliver at scale.
The Senior Cloud Services Engineer is a hands-on technical leader responsible for the design, operation, and continuous improvement of enterprise automation platforms. This role partners with internal teams to enable scalable automation, establish platform standards, and drive reliability, security, and usability across shared services. The Senior Engineer operates with a high degree of autonomy, influencing platform strategy while owning day-to-day technical outcomes.
Initial focus may include support of platforms such as:
- Terraform Cloud
- Red Hat Ansible Automation Platform
- Temporal Cloud
Platform assignment may evolve based on business need and team alignment.
Responsibilities
- Lead platform architecture decisions and influence roadmap planning
- Define onboarding patterns, tenant models, and access control strategies
- Establish and evolve platform operating standards, guardrails, and best practices
- Act as a technical owner for assigned platforms, accountable for reliability, scalability, and security
- Lead incident root cause analysis and drive preventative improvements
- Configure platform access controls, namespaces, and tenant settings
- Coordinate SaaS connectivity and enterprise networking requirements
- Maintain architecture diagrams, onboarding documentation, and operational runbooks
- Lead in business-hours operational support and incident triage
- Proactively identify inefficiencies and automate repetitive processes
- Design and develop automation solutions
- Operate independently within defined enterprise standards and guardrails
- Provide technical guidance and mentorship to junior engineers and onboarding teams
- Review automation designs and scripts contributed by internal teams, As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
WAH Internet Statement
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Requirements
- 5+ years of experience in automation, DevOps, platform engineering, cloud engineering, or application support
- Demonstrated experience designing, delivering, and operating automation or platforms used by multiple teams
- Experience owning production platforms or services with broad organizational usage
- Experience making architectural or design decisions in complex environments
- Experience balancing security, scalability, and developer experience
- Proven ability to lead work independently and influence without authority
- Ability to script in Python, PowerShell, or similar language
- Experience working in a cloud environment (Azure preferred)
- Understanding of SaaS integration patterns and networking fundamentals
- Strong troubleshooting and documentation skills
- Operate autonomously and lead through influence, * Experience supporting or developing cloud-based applications
- Hands-on experience designing or operating workflow orchestration platforms at scale
- Advanced experience with Infrastructure as Code (Terraform or equivalent), including module design and governance
- Experience with enterprise automation platforms
- Experience integrating with REST APIs
What We Value
- Automation-first mindset
- High ownership and self-direction
- Comfort operating in ambiguous environments
- Desire to improve processes, not just execute them
Benefits & conditions
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$106,900 - $147,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
