Manager, Software Engineering (Cloud Infrastructure) New Chicago, Illinois, United States

As a Cloud Infrastructure Manager you will deliver premier cloud solutions at the intersection of traditional finance and crypto-native innovation. You will own the platforms that keep Ripple's products highly available, performant, and secure. You will be part of Ripple Treasury and will help scale the cloud foundation behind 40+ years of treasury expertise and trillions in annual payments volume for SMEs through Fortune 500 customers. This role will lead a seasoned team across Azure and AWS, set the direction for our Internal Developer Platform, and raise the bar on reliability, observability, and operational excellence. If you're energized by hard distributed-systems problems and want to help redefine corporate treasury in the Internet of Value, this is the opportunity for you., * Lead and encourage a team of Infrastructure engineers to continuously deliver availability and reliability of Ripple products.

• Apply strong instincts for Platform Engineering and developing Internal Developer Platforms.
• Build and operate production software at Internet scale.
• Collaborate closely with key partners and engage directly with engineering customers to understand their needs and improve their experience.
• Own, craft, and maintain processes and tooling for the infrastructure organization, while incorporating your own tooling and processes.
• Support operations for infrastructure features and services.
• Build in observability for internal infrastructure services and provide related observability frameworks for applications.
• Minimize mean time to resolve incidents by reacting to monitoring alerts and problems reported by employees or customers in a timely manner., * A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
• Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

• Strong familiarity with Azure and AWS tools and services.
• 10+ years of total experience with 5+ years of management experience in building and leading diverse software infrastructure engineering teams.
• Experience building and operating highly reliable distributed systems in a cloud environment.
• Customer-focused curiosity, passion for technology, pragmatic thinking, and the ability to jump into an ambiguous area and break down complex problems.
• Demonstrated experience improving the reliability and operational automation of complex, multi-tier systems.
• A strong product outlook along with experience delivering large, complex projects in collaboration with a variety of cross-functional partners across technology, operations, and business.
• Experience with monitoring systems and incident management.
• Experience operating software as a service.
• Experience participating in incident response.
• Experience working in FinTech is a bonus.

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for Full time employees.

At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. Ripple Treasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena. Ripple Treasury has more than 40 years of experience supporting some of the world's largest and most sophisticated companies. Integrating its treasury command center into Ripple's technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella. Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value., * The opportunity to build in a fast-paced start-up environment with experienced industry leaders