Platforms and Endpoint Lead

As Platforms & Endpoint Lead, you will lead the design, delivery and continuous improvement of endpoint management platforms, with a strong focus on automation, security and user experience. You will oversee Microsoft Intune and endpoint technologies, ensuring consistent standards, robust compliance, and seamless device provisioning. Working closely with ICT colleagues, security teams and external partners, you'll drive innovation and best practice while maintaining high levels of service reliability and governance., * Lead the design and management of endpoint platforms, including Microsoft Intune

• Develop and maintain device compliance, configuration baselines and enrolment processes
• Oversee Autopilot provisioning and optimise the new starter experience
• Define and deliver patching and release strategies, including risk management and rollback planning
• Set standards for application packaging, testing and deployment
• Maintain strong endpoint security posture, working closely with security teams
• Develop automation solutions using PowerShell and Microsoft Graph
• Use analytics and service data to identify issues and improve performance
• Lead response to critical incidents and service disruptions
• Produce documentation, knowledge articles and standard operating procedures
• Support development of the service catalogue and standard service requests
• Mentor and support team members to build capability and consistency, We are a values-driven organisation, guided by:
• Lifting our region - delivering meaningful outcomes for our communities
• Working together - building strong and collaborative relationships
• Making an impact - turning ideas into real improvements
• Being human - valuing diversity and authentic engagement

Why join us?

• Lead and shape modern endpoint and device management services
• Work in a collaborative and forward-thinking ICT environment
• Play a key role in supporting organisational transformation
• Access opportunities for professional development and career growth
• Benefit from a flexible and supportive working culture

We're looking for a technically strong and proactive leader who can combine hands-on expertise with strategic thinking. You will have:

• Significant experience in endpoint management and automation in a complex ICT environment
• Strong experience with Microsoft Intune, Autopilot and endpoint configuration
• Proven ability to design and deliver patching and release strategies
• Good understanding of ICT infrastructure, including cloud and networking
• Strong knowledge of security, compliance and best practice
• Excellent stakeholder engagement skills and ability to provide trusted technical advice, * ITIL certification or equivalent experience
• Microsoft certifications (e.g. MD-102, MS-102, SC-300, AZ-104) or equivalent experience
• Degree or equivalent professional experience, Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .