Head of IT

This is a unique opportunity to join a purpose-led first aid charity where technology plays a vital role in supporting life-saving services across Scotland. From frontline responders to volunteers and support teams, every part of the organisation relies on secure, reliable, and forward-thinking digital services.

As the organisation continues to grow and evolve, technology will be central to improving service delivery, enhancing user experience, and enabling long-term impact.

A real opportunity to drive technology that will help save lives.

Be Involved with:

Strategic Leadership

• Develop and deliver a forward-thinking ICT strategy aligned to organisational goals
• Build a multi-year roadmap covering systems, infrastructure, and digital services

Operational Excellence

• Oversee day-to-day ICT operations, ensuring high availability, performance, and user satisfaction
• Lead IT service management, monitoring performance and driving continuous improvement
• Ensure systems and services meet the needs of staff, volunteers, and stakeholders

Digital Transformation

• Drive innovation through the adoption of new technologies and improved systems
• Lead key transformation projects from concept through to delivery and review
• Improve how digital tools support both internal operations and external services
• Looking to move from Google to a M365 environment

Security & Compliance

• Own cyber security strategy and ensure robust protection of systems and data
• Maintain compliance with GDPR and relevant regulatory frameworks

Supplier & Budget Management

• Manage ICT budgets, ensuring value for money and effective resource allocation
• Oversee third-party suppliers, contracts, and service delivery agreements

• Proven experience leading an ICT function, ideally within a complex or service-driven environment
• Strong background in infrastructure, cloud services, business systems, and cyber security
• Experience developing and delivering ICT strategies and transformation programmes
• Demonstrable success in managing teams, suppliers, and budgets
• Excellent stakeholder management skills, with the ability to influence at a senior level
• A hands-on, pragmatic approach with the ability to balance strategy and delivery

Desirable:

• Experience within the not-for-profit or public sector
• Certifications such as ITIL, PRINCE2, Agile, or Microsoft/Azure
• Experience of transformations to M365
• Experience helping set up communication and networks in large events.