Global Process Owner (GPO) - Purchase to Pay (P2P)

The Global Process Owner (GPO) for Purchase to Pay (P2P) is responsible for defining, standardizing, and continuously improving the end-to-end P2P process across the organization. This role ensures global alignment, operational efficiency, compliance, and optimal use of systems and resources, while driving strategic transformation initiatives., Process Ownership & Strategy

• Own the global end-to-end Purchase to Pay process, including requisitioning, purchasing, goods receipt, invoice processing, and payments.
• Define and maintain the global P2P process model, standards, policies, and governance framework.
• Drive process harmonization across regions, business units, and shared services.

Continuous Improvement & Transformation

• Identify and implement process improvements to enhance efficiency, accuracy, and cycle times.
• Lead automation and digital transformation initiatives (e.g., e-invoicing, OCR, RPA).
• Establish and track KPIs and SLAs, ensuring continuous performance improvement.

Stakeholder Management

• Collaborate with Procurement, Finance, IT, Accounts Payable, and external vendors.
• Act as the primary escalation point for P2P-related issues and risks.
• Influence senior stakeholders to drive adoption of global standards and changes.

Systems & Technology

• Partner with IT to optimize ERP systems (e.g., SAP, Oracle) and P2P tools.
• Ensure system configurations align with global process standards.
• Support system implementations, upgrades, and integrations.

Governance & Compliance

• Ensure compliance with internal controls, audit requirements, and regulatory standards.
• Maintain strong controls over financial transactions and supplier payments.
• Support internal and external audits related to P2P processes.

Data & Performance Management

• Define and monitor key performance indicators (KPIs) such as invoice cycle time, first-pass yield, and cost per invoice.
• Leverage data analytics to drive insights and decision-making.
• Report performance to senior leadership and recommend improvements.

• Bachelor's degree in Finance, Accounting, Supply Chain, or related field (MBA or CPA preferred).
• 8-12+ years of experience in P2P, Accounts Payable, Procurement, or Finance Operations.
• Proven experience in global process ownership, transformation, or shared services environments.
• Strong knowledge of ERP systems (e.g., SAP, Oracle) and P2P technologies.
• Experience with process improvement methodologies (Lean, Six Sigma).

Skills & Competencies

• Strong leadership and stakeholder management skills.
• Strategic thinking with hands-on execution capability.
• Excellent analytical and problem-solving abilities.
• Strong communication and influencing skills across global teams.
• Ability to manage change and drive adoption in complex organizations.

Success Metrics

• Reduction in invoice processing cycle time and cost per transaction.
• Increased automation and touchless processing rates.
• Improved compliance and audit outcomes.
• Enhanced supplier satisfaction and on-time payment performance.
• Standardization and adoption of global P2P processes.