Help Desk Analyst

Must be able to lift 25lbs

Must possess CT drivers license

A minimum of one (1) year of prior experience demonstrating the following knowledge and skills:

1. PC Hardware and software installation
2. End user support - face to face and via telephone
3. Excellent customer service skills

It s highly desirable that the candidate also have:

1. Experience with computer system and user administration.
2. Technical familiarity with Microsoft Active Directory.
3. Experience with Windows 10,11
4. Experience with Office 365
5. Experience with Device Management, Device Imaging, Device Troubleshooting