Incident Management Analyst
Peritus Inc
4 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Shift work Languages
EnglishJob location
Tech stack
Information Technology Operations
ServiceNow
Requirements
- Hands-on experience in Problem Management or Incident Management within IT Operations
- Strong working experience with ServiceNow (Problem Management or Major Incident modules)
- Experience conducting Root Cause Analysis and Post-Incident Reviews
- Willingness to participate in 24×7 on-call rotation
- Flexibility to support early morning / late evening operational needs
