Associate Application Support Administrator

• Works under general supervision and relies on significant knowledge to support and administer production support applications.
• Coordinates problem solving and troubleshooting activities.
• Technical liaison between application development and infrastructure teams for production environment design, setup, configuration, and implementation.
• Coordinates with application areas to ensure all integration points with existing systems and infrastructure work properly.

• Experience supporting Windows Server-based production applications
• Hands-on troubleshooting of application, system, and integration issues
• Ability to work with development and infrastructure teams to resolve issues
• Experience supporting production environments in regulated or high-availability systems
• Strong communication and documentation skills

Preferred Skills:

• Experience working with Facets
• Knowledge of IIS and application services
• PowerShell experience
• Familiarity with Scrum / Agile methodologies, * Bachelor's Degree in a Computer Sciences related field or equivalent work experience

Experience

• 1 year - Experience in Information Technology required

Skills\Certifications

• Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability.
• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
• Must be a team player, be organized and have the ability to handle multiple projects
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills