Data Platform Analyst

The Enterprise Data Platform (EDP) team is seeking a Data Platform Analyst to support a high-impact initiative focused on enabling trusted, well-governed data across the organization., * Partner with business and technical stakeholders to gather requirements, pain points, and use cases

• Support discovery sessions, workshops, and stakeholder interviews
• Translate business needs into user stories, acceptance criteria, and product inputs

Process & Workflow Design

• Document current and future state processes across data intake, governance, and platform usage
• Identify gaps, inefficiencies, and opportunities for standardization
• Develop process maps, workflows, SOPs, and decision frameworks

Documentation & Knowledge Management

• Create and maintain:

• Requirements documentation
• Process guides and SOPs
• Decision logs and meeting summaries
• Knowledge base content and reusable templates

• Improve organization, accessibility, and usability of documentation across the platform

Product & Platform Support

• Support backlog organization, prioritization, and tracking
• Coordinate across product, engineering, governance, and business teams
• Assist in roadmap planning, sprint support, and stakeholder updates

• 5+ years of experience in:

• Business Analysis
• Product / Program Analysis
• Product Operations or Technology Delivery Support

• Strong experience gathering and documenting requirements, processes, and workflows
• Proven ability to translate complex discussions into clear, structured outputs
• Experience with tools such as Jira, SharePoint, Visio, or similar

Core Strengths

• Excellent written communication and documentation skills
• Strong organizational and analytical mindset
• Ability to manage multiple stakeholders across technical and non-technical teams
• Detail-oriented with a focus on clarity, structure, and usability, * Experience supporting data platforms, analytics environments, or cloud-based systems
• Familiarity with data governance, data access workflows, or metadata management
• Exposure to Agile methodologies, backlog management, and sprint planning
• Experience in federal, financial, or regulated environments

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.