Junior ServiceNow Developer

GovCIO is currently hiring for aJunior ServiceNow Developer t o assist in the design, development, and maintenance of mission-enabling applications supporting the U.S. Coast Guard. This is a remote position., As a Junior ServiceNow Developer, you will work within a team environment to deliver functional applications and automated workflows in accordance with the Software Lifecycle Management Plan (SLMP). Core responsibilities include:

• Develop and configure applications within the ServiceNow platform, utilizing tools such as Flow Designer, App Engine Studio, and ServiceNow Studio to create solutions that meet mission objectives.
• Collaborate with team members to understand business requirements and translate them into functional ServiceNow features, forms, and service portal components.
• Support the SDLC by participating in methodologies such as Scrum, Agile, and DevSecOps to ensure consistent platform releases and Update Set deployments.
• Assist in troubleshooting and resolving platform issues, including UI Policies, Client Scripts, and Business Rules, as well as addressing functional defects.
• Maintain quality standards by applying ServiceNow best practices and "out-of-the-box" development standards to minimize technical debt.
• Adhere to security protocols by developing applications that conform to USCG system security requirements, ServiceNow Access Control Lists (ACLs), and federal guidelines.
• Support software lifecycle tasks, including technical documentation of ServiceNow configurations and assisting in the migration of legacy processes into the platform.

High School with 6 - 9 years (or commensurate experience), * Foundational experience with the ServiceNow platform.

• Basic understanding of the SDLC and familiarity with Agile or Scrum methodologies.
• Ability to follow technical documentation and security policies in accordance with federal standards.
• Strong problem-solving skills with a focus on learning ServiceNow integrations and automated workflows.
• Effective communication skills for collaborating within a team-oriented, fast-paced environment.

Clearance Required: Active Secret Clearance

Preferred Skills & Experience

• Experience or interest in supporting U.S. Coast Guard or Department of Homeland Security (DHS) programs.
• Familiarity with ServiceNow's Automated Test Framework (ATF).
• Detail-oriented mindset with a focus on continuous improvement and learning the Common Service Data Model (CSDM).
• ServiceNow Certified System Administrator (CSA) or similar platform training.