L3 Data Platform Support Engineer

Infosat IT Services LLC

Mount Laurel Township, United States of America

2 days ago

Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Working hours

Shift work

Languages

English

Experience level

Senior

Job location

Mount Laurel Township, United States of America

Tech stack

Unix

Information Engineering

Data Infrastructure

Software Debugging

Linux

Performance Tuning

Query Optimization

Standard Sql

Azure

Data Logging

GIT

PySpark

Data Management

Databricks

Job description

Seeking an experienced L3 Data Platform Support Engineer to provide production support for enterprise-scale data platforms built on Azure Data Lake, Databricks, PySpark, and TigerGraph. This role focuses on ensuring platform stability, performance, and SLA adherence while resolving complex data and system issues., * Provide L3 production support for ADLS, Azure Databricks, PySpark pipelines, and TigerGraph

Perform root cause analysis (RCA) for data failures, incidents, and performance issues
Troubleshoot batch and streaming pipelines, Databricks clusters, and workflows
Resolve data latency, ingestion, and quality issues
Support production releases, deployments, and hotfixes
Guide L2 teams and maintain runbooks / SOPs
Participate in on-call rotation and shift-based support

Requirements

Strong experience with Azure Data Lake Storage (ADLS Gen2) and Azure Databricks
Advanced expertise in PySpark debugging and performance tuning
Hands-on experience with TigerGraph (GSQL, loaders, schema, query optimization)
Strong SQL and data troubleshooting skills
Experience with monitoring, logging, and ITSM tools
Working knowledge of Linux/Unix and Git, * 7-10 years of experience in Data Engineering / Data Platform Support
Proven experience in L3 support environments