Site Reliability Engineer

• A background working within multi-technical SRE departments where you have successfully managed and broken-down intricate problems into practical, scalable solutions and solve complex technical issues
• Technical competency in Linux System Administration (Ubuntu) and a proven ability to deploy and automate across cloud platforms like AWS and GCP
• Hands-on experience with Kubernetes (EKS/GKE/K8s) and the use of configuration management tools such as Ansible and Terraform to maintain infrastructure as code.
• Experience in scripting and system programming using Python, Bash, Go, or Java to automate away toil and improve system efficiency.
• The ability to manage robust monitoring stacks using tools like Prometheus, Grafana, DataDog, Conviva, or New Relic.
• Experience building and maintaining modern CI/CD pipelines using platforms such as Jenkins, Concourse, gitlab-ci, or github actions.
• Knowledge of both SQL and NoSQL database environments with an understanding of distributed data infrastructure.
• Strong communication and collaboration skills, a solid grasp of SRE-critical non-functional requirements (performance, reliability, security, accessibility), the resilience to operate effectively in fast-moving production environments, and a proactive mindset for owning tasks, support queries and managing/resolving Production Incidents end-to-end.
• Be curious with a mindset for continuous learning.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you'll do

• Work on multiple delivery projects while working on day-to-day BAU and support tasks.
• Proactively create and deliver infrastructure as code to improve the availability, scalability, latency, and efficiency of our internal or customer-facing services
• Troubleshoot and problem solve issues on Services the team supports
• Contribute and create new designs, architectures and standards for new projects or solutions to improve current infrastructure.
• Contribute to the stability and security of the environment
• Define process and best practices for reliable and timely delivery
• Communicate work status regularly with a clear articulation of design choices along the way.
• Out of hours support on a rota - approx. 1 in 4, Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.

But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we'll back you all the way.

Global Streaming Technology (GST) serves tens of millions of customers around the world through multiple international streaming services: Peacock across the US; NOW, WOW and SkyShowtime covering nearly 30 markets in Europe; and Showmax for over 40 countries in Africa. The Global Streaming Technology organization brings together engineering and operational talent across the US, UK, Portugal, Czech Republic and India. Our Global Streaming Platform enables leading entertainment brands to stream internationally and engage large, diverse audiences with premium content-on any device, anywhere, anytime. Working with and trusted by the world's most prestigious content makers and rights holders-such as the NFL, NBA, English Premier League, Olympics and major Hollywood studios including Universal-we ensure that our Global Streaming Platform delivers the highest standards of performance, reliability, security and innovation. Working in GST means joining a truly global team at the forefront of streaming technology. Here, you will collaborate with talented colleagues across multiple countries and disciplines, work with cutting-edge technologies that reach tens of millions of viewers worldwide, and be part of a dynamic, inclusive culture that values your ideas and supports your professional growth. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: * Sky Q, for the TV you love all in one place * The magic of Sky Glass at an exclusive rate * A generous pension package * Private healthcare * Discounted mobile and broadband * A wide range of Sky VIP rewards and experiences