Software Engineer

As a Software Engineer in the Operations Enablement team, you will be a core contributor, building critical, high-impact systems that are essential to the Customer Lifecycle. You will focus on engineering solutions that directly impact how our customers manage their products and features, drive successful retention journeys, and ensure seamless data synchronization across our multiple platform ecosystem. You will be responsible for the full lifecycle of these systems, from initial ideation and contributing to technical design to implementation, deployment, and ongoing maintenance.

You will be working within a cross-functional team, mentoring junior engineers and championing engineering excellence. You'll collaborate with our Product Manager and QA Engineer to deliver high-quality, impactful products. What You Will Do

• Contribute to Complex Workstreams: Take ownership of complex features and components within large-scale projects, consistently delivering high-quality, impactful results for the business.
• Contribute to Technical Design: Participate actively in technical design discussions for the systems you work on, applying established architectural principles to ensure solutions are scalable, secure, and maintainable.
• Drive Engineering Excellence: Produce simple, robust, and well-tested code with very few defects. You will adhere to and champion best practices, proactively identify technical debt, and suggest improvements to engineering processes that improve team efficiency and code quality.
• Mentorship and Knowledge Sharing: Mentor and act as a source of knowledge for junior teammates. You will take action to help others grow by explaining the "why" behind decisions and providing regular, constructive feedback.
• Cross-Functional Collaboration: Proactively engage with a variety of technical and non-technical stakeholders (including product, QA, operations, and other engineering teams) to clarify requirements and contribute to aligned solutions.
• Problem-Solving & Delivery: Turn ambiguous problem descriptions into clear, actionable execution plans and deliver effective solutions to complex problems.

• Strong Technical Expertise: Solid experience as a mid-level engineer, with strong knowledge of C# and some experience with front-end frameworks like Angular or React.
• System Building & Design Principles: Proven experience in building scalable, resilient, and maintainable systems, and an ability to apply design and architectural principles, including experience with relational and non-relational databases such as PostgreSQL and MongoDB.
• Mentorship & Collaboration: A track record of collaborating effectively with and mentoring junior engineers.
• Cloud Knowledge: Strong understanding of how to build, deploy, and operate services in a cloud-native environment.
• Problem-Solving & Creativity: A mindset that thrives on ambiguity and adversity, consistently delivering creative, impactful, and fast solutions.

Nice to have

• Cloud platforms: Experience with Google Cloud Platform (GCP) or other major cloud providers (AWS, Azure).

Event Driven System Design: Experience with an event driven architecture or familiarity with event sourcing.

In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we're just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.