Applications Developer 1

Are you interested in joining a team that powers Pennsylvania's most essential human-service programs? The Health and Human Services (HHS) IT Deliver Center is searching for an Applications Developer 1 to help build and support the technology that drives critical services across the Department of Human Services, Department of Health, Department of Drug and Alcohol Programs, and the Pennsylvania Department of Aging. Your work will directly strengthen systems that millions of Pennsylvanians rely on every day, making this role a unique opportunity to create meaningful, statewide impact. Take your IT career up a notch with us!, As an Application Developer 1, you will serve as a key member of the Test Automation Unit, supporting the development, maintenance, and execution of automated testing solutions for enterprise and internal applications used across multiple Commonwealth program offices. You will function as a technical resource throughout the Software Development Life Cycle, helping ensure applications meet functional, performance, and accessibility standards. Core responsibilities include contributing to automated testing frameworks, load-testing initiatives, robotic process automation efforts, and accessibility compliance testing in collaboration with application teams, business partners, and contractors. You will also have the opportunity to assist with hands-on testing, troubleshooting, documentation, and ongoing enhancements to automated testing processes to support continuous improvement and high-quality system delivery., + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information., + Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

• Your score is valid for this specific posting only.

• You must provide complete and accurate information or: o your score may be lower than deserved. o you may be disqualified.

• You may only apply/test once for this posting.

• Your results will be provided via email., CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score., + A. I have experience developing application specifications for proposed business applications. I was also responsible for providing a proposed timeline for task completion and the projected costs for development.

• B. I have experience planning and implementing application specifications; however, someone else was responsible for providing a proposed timeline for task completion and the projected costs for development based on the specifications I developed.

• C. I have successfully completed college-level coursework related to application planning and design, project planning and implementation, or project management.

• D. I have NO experience or coursework related to this work behavior., + A. I have experience developing and customizing new and existing application systems to support users. I was responsible for testing applications to identify and resolve any performance or workflow issues.

• B. I have experience customizing existing application systems to support users and testing applications to identify and resolve any performance or workflow issues. Someone else was responsible for developing the initial application system.

• C. I have successfully completed college-level coursework related to application development.

• D. I have NO experience or coursework related to this work behavior., Monitors and maintains scheduled interfaces, new or existing application customizations, unit and system test documents, and user acceptance test scripts. Performs manual and automated testing on applications prior to release. Identifies errors based on requirements, established policies/regulations, and reports testing results. Tests and monitors the integration and interaction of the system with other related components. Analyzes application performance and makes recommendations for program tuning and job scheduling. Researches technology developments and informs management of potential impacts to current systems. Levels of Performance Select the Level of Performance that best describes your claim.

• A. I have experience monitoring and evaluating application performance. I was responsible for performing regression testing and taking corrective action.

• B. I have experience monitoring and evaluating application performance. I took corrective action based on the regression testing performed by someone else.

• C. I have successfully completed college-level coursework related to application optimization, application performance management, or performance tuning and optimization.

• D. I have NO experience or coursework related to this work behavior., Troubleshoots and resolves application issues. Responds to escalated incidents by diagnosing and troubleshooting issues and works with end users and service providers to resolve issues. Provides guidance to users, managers, and other information technology professionals in application planning, design, implementation, operation, security, and quality assurance. Levels of Performance Select the Level of Performance that best describes your claim.

• A. I have experience troubleshooting and resolving application issues. I was responsible for resolving all levels of technical questions and issues. I was the escalation point for complex issues referred by lower-level technicians.

• B. I have experience troubleshooting and resolving application issues. I was responsible for resolving routine questions and issues but referred more complex technical issues to a higher-level technician for resolution.

• C. I have successfully completed college-level coursework related to application troubleshooting.

• D. I have NO experience or coursework related to this work behavior.

21

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name of the employer where you gained this experience.
2. The actual duties you performed related to the technical assistance you provided.
3. Your level of responsibility.

22

CS-EDUCATION If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

1. College/University
2. Course Title
3. Credits/Clock Hours

23

WORK BEHAVIOR 5 - WRITTEN COMMUNICATION

Prepares written, technical, or narrative documents such as status reports, implementation plans, system (user) documentation, testing script materials, and user acceptance documents and plans, which identify progress and/or deviations from objectives. Authors narrative and analytical reports that convey application effectiveness in meeting business requirements. Levels of Performance Select the Level of Performance that best describes your claim.

• A. I have experience preparing written, technical, or narrative documents such as status reports, requirements and design documents, testing script materials, or user acceptance documents and plans. I was responsible for the final document that conveyed customized information to the intended recipients.
• B. I have experience preparing written, technical, or narrative documents such as status reports, requirements and design documents, testing script materials, or user acceptance documents and plans. I was responsible for compiling a portion of the document, but someone else was responsible for the final version that conveyed customized information to the intended recipients.
• C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or communications.
• D. I have NO experience or coursework related to this work behavior.

24

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name of the employer where you gained this experience.
2. The actual duties you performed related to written communication.
3. The types of documents you prepared.
4. Your level of responsibility.

• One year as an Information Technology Trainee or Computer Programmer 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of information technology experience that includes one year of experience in applications development or applications maintenance; or
• One year of information technology experience in applications development or applications maintenance, and an associate's degree in any information technology field; or
• An equivalent combination of experience and training., Do you have one year of experience as a Computer Programmer 2 while employed by the Commonwealth of Pennsylvania?, How many years of experience do you possess in applications development or applications maintenance?, Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

• Full-time employment
• Work hours will range from 8:00 AM - 5:00PM (candidate may decide schedule). Lunch period will be based on selected work schedule (30 minute or 1 hour lunch).
• Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office at minimum 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $59,345.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices., Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.