Salesforce Analyst

• As a Salesforce Analyst you will partner with World Wide and Regional business Channel teams to support and drive solution needs within Salesforce CRM. Specifically on the Partner Gateway (Experience Cloud)
• Leverage deep expertise in the Salesforce Platform to align technical solutions that support complex and evolving global business needs
• Develop and maintain User Acceptance Testing (UAT) scripts to support regional functional testing within each release
• Own and execute end-to-end and regression testing for all Salesforce enhancements during User Acceptance Testing; collaborate and communicate effectively with cross-functional teams to triage reported issues, troubleshoot, and resolve issues
• Support key business processes promoting application, platform governance, data quality, and compliance across tools and teams
• Design and implement Salesforce Reports and Dashboard that support the business processes and deliver business insight
• The ideal candidate thrives on asking why , challenging the status quo (instead of just taking down the requirement at face value), and partake in scalable, forward-thinking discussions on solutions that can improve the overall process

Required skills: Experience Cloud, Salesforce admin, Salesforce Business Analyst

Years of experience in each of the must-have skills: 6 to 8 years

Any Certifications required: Salesforce admin