Technology Management Senior Analyst-Assistant Vice President
Role details
Job location
Tech stack
Job description
We are hiring a Trade Support Engineer (AVP) to support Rates trading and risk platforms within a fast-paced front-office environment. This role applies Site Reliability Engineering (SRE) principles to ensure high availability, scalability, and performance of business-critical trading systems.
You will act as a key liaison between Trading, Quant/Strats, and Engineering teams, ensuring seamless production support, rapid incident resolution, and continuous platform improvement through automation and observability.
This is a hands-on, high-impact role on the trading floor, suited for candidates who thrive under pressure and can operate with strong ownership and technical depth., * Provide L1/L2 production support for Rates (Fixed Income) trading applications
- Manage and resolve real-time production incidents, minimizing business impact
- Conduct root cause analysis (RCA) and lead post-incident reviews with actionable improvements
- Own monitoring, alerting, and observability frameworks (e.g., Geneos, Prometheus, Splunk)
- Drive automation initiatives to reduce manual effort and operational risk
- Partner with developers to build scalable, resilient, and fault-tolerant systems
- Perform capacity planning and system optimization for performance and cost efficiency
- Communicate effectively with traders, business stakeholders, and senior technology leadership
Requirements
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Bachelor's degree (or equivalent experience)
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Proven experience supporting front-office trading systems (Rates / Fixed Income preferred)
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Strong hands-on expertise in:
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Linux/Unix environments
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SQL and database troubleshooting
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Scripting (Shell, Python, etc.)
Experience working within SRE / DevOps frameworks
Solid understanding of incident, change, and problem management processes
Ability to operate in a high-pressure trading floor environment
Preferred Qualifications
- Programming experience in Python or Java
- Knowledge of Fixed Income products (Rates, Credit) and trading lifecycle
- Experience with monitoring tools (Prometheus, Grafana, Splunk, Geneos)
- Familiarity with market data systems and event-driven architectures
- Strong communication skills with both technical and non-technical stakeholders
- A proactive mindset with focus on automation and continuous improvement