Site Reliability Engineer (SRE)

We are seeking a Site Reliability Engineer (SRE) to join our dynamic team supporting the MAPS Quartz platform. The ideal candidate will have strong experience in observability, automation, CI/CD, Linux, networking, and incident response and a proven ability to improve reliability, reduce toil, and enhance operational efficiency at scale., * Design, develop, test, and implement secure, robust, highly available, and scalable solutions for Global Markets applications and platforms.

• Build and maintain automated CI/CD pipelines and deployment approaches with Git and Jenkins.
• Own reliability across services, lead incident response, and drive issues to permanent resolution.
• Define and utilize SRE practices, SLIs, and SLOs to detect and resolve issues proactively.
• Create dashboards, visualizations, and reports from large datasets to inform continuous improvement.
• Eliminate toil and automate triage to improve operational stability and efficiency.
• Collaborate with global teams to identify, analyze, and remediate platform vulnerabilities.
• Promote adoption of site reliability engineering best practices across teams and stakeholders.

• 5+ years of experience in SRE, software development, infrastructure engineering, or a related field.
• Proven experience operating, monitoring, and maintaining scalable and resilient application services and platforms.
• Hands-on with observability and monitoring: OpenTelemetry, ELK (Elasticsearch, Logstash, Kibana), Splunk, and Dynatrace.
• Proficiency in Python and Shell scripting; knowledge of Perl is a plus.
• Experience implementing CI/CD with Git and Jenkins.
• Advanced networking knowledge including firewalls, DNS, load balancing, and proxies.
• Advanced Linux expertise, including shell usage and automation with core tools.
• Ansible proficiency, including writing playbooks and using core modules.
• Excellent interpersonal, organizational, and communication skills.

Preferred Skills:

• UI/UX experience to guide best practices for internal tooling used by production support teams.
• Infrastructure as Code with Terraform for automated infrastructure deployment.
• Experience in large enterprise environments.
• Ability to diagnose and conclude complex infrastructure issues with speed and accuracy.
• Ability to work in a fast-paced environment and meet deadlines.

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.