Information Security Analyst

• Manage and triage the Information Security ticket queue, providing timely and effective technical support to SpaceX employees and stakeholders.
• Perform operational tasks required to keep security platforms and services reliable and available.
• Collaborate with Security Engineers to investigate issues, implement improvements, and contribute to larger security projects.
• Support and maintain security services and tools, including hardware security keys (YubiKeys), SSH infrastructure, certificate management, and access control systems.
• Develop scripts and lightweight automation to streamline common technical support and operational processes.
• Document procedures, run books, and troubleshooting guides to improve team efficiency.

• Bachelor's degree in cyber security, computer science, engineering, information technology, or other STEM discipline; OR 2+ years of professional experience in information security or cyber security in lieu of a degree.
• Experience with troubleshooting operating system internals for Linux, Windows, or macOS platforms.

PREFERRED SKILLS AND EXPERIENCE:

• Ability to manage a ticket queue and deliver excellent customer service in a fast-paced technical environment.
• Experience with information security principles including authentication, access control, encryption, etc.
• Ability to clearly communicate technical concepts to both technical and non-technical users.
• Hands-on experience withYubiKeys,SSH, public key infrastructure, and basic security concepts.
• Experience with scripting language(s) for automating repetitive support tasks and building internal tools.
• Experience with security tools commonly used in enterprise environments.
• Experience with Windows binaries and common malware signatures/patterns.
• Experience in systems/software vulnerability analysis.
• Problem-solving mindset with a passion for continuous improvement.
• Ability to thrive in a high-growth, dynamicfast-paced environment., * To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. * 1157, or (iv) Asylee under 8 U.S.C. * 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.