Senior Staff Engineer, Product Software

• Actively participate in the design, development, test, and operation of highly reliable services and software to model network entities and relationships that compose Equinix's global network
• Provide technical guidance and collaborate with stakeholders to identify network data and use cases that can enrich the unified network model to solve critical business problems that increase network reliability, visibility, awareness, and the ability to plan
• Develop solutions that leverage data from the unified network model to provide insights that enhance product capabilities for customers, aid operations teams to troubleshoot customer escalations and planning maintenances, and inform capacity planning teams
• Facilitate cross-stakeholder discussions to ensure alignment on software requirements and design trade-offs, while considering performance, scalability, and reliability factors
• Follow a proactive and collaborative approach to working with cross-functional teams, ensuring seamless integration of unified network model into Equinix Brain with other domains and Network-As-A-Service (NaaS) initiatives
• Lead by example through direct contribution, and provide direction in establishing development and operational best practices and standard methodologies
• Participate in an on-call rotation, Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

• 7+ years of experience developing distributed, scalable, highly available software services using Golang
• Background of working for SaaS, PaaS, IaaS, or cloud-based companies with prior experience of designing microservices and systems at scale with a focus on production readiness
• Experience with building software as a service, running services with 24x7 on-call rotations
• Proficient in data management systems and technologies: GCP Spanner, MongoDB, Redis, Neo4J
• Experience with containerization and orchestration technologies: Docker, Kubernetes, or other open-source alternatives
• Experience in working with network management protocols: gRPC, Netconf
• Solid understanding of networking concepts, protocols (e.g. ISIS, BGP, BMP, LLDP), and their applications
• Strong experience in building & operating highly reliable distributed systems
• Proficient in using continuous integration and continuous deployment technologies: Github Actions, ArgoCD
• Experience with public cloud (AWS, GCP, Azure) services and technologies
• Hands-on experience with observability stack (metrics, logs, traces) such as Grafana, Prometheus, Thanos
• Experience with agile software development practices including JIRA, peer reviews, Git, CI/CD
• Excellent problem-solving and analytical skills to troubleshoot and resolve distributed system issues
• Strong written and verbal communication skills to effectively convey findings, recommendations, and technical details to various stakeholders
• Bachelor's degree in computer science or related technical field

Preferred

• Master's degree or PhD in Computer Science or a related technical field
• Excellent coding skills in Golang
• Prior experience building a network model or digital twin
• Prior experience using AI to make real-time decisions (on the network)

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective. Help us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work., Equinix is the world's digital infrastructure company, operating 280+ data centersacross the globe andproviding interconnections to all the key clouds and networks. Much of the internet that you know flows through our rapid interconnected network and data centers. As Equinix's network continues to evolve and grow, it's essential for us to move towards autonomous operations - the automation and orchestration of network management tasks without human intervention. To achieve this, we'll need a robust unified network model that accurately represents the network via real time telemetry for observability, which can also be used for intent-based configurations of the network. The unified modeling team in Network Platform Engineering is building this unified network model which feeds Equinix Brain, a strategic company-wide initiative to up-level the way we manage and use our asset data to improve margins and customer experience.