Software Engineering PMTS

• Lead architecture and development of AI-powered backend systems and services.
• Design and optimize data pipelines for training and inference at scale.
• Work with product and business teams to translate user needs into technical requirements.
• Set technical direction and mentor engineers across teams.
• Drive adoption of ML best practices for model training, deployment, monitoring, and governance.
• Innovate in model building,but in how models are trained,deployed,and monitored
• Make strategic technical decisions on build vs buy, model selection, and infrastructure.

• 14+ years of software engineering experience; 3+ years building AI/ML systems at scale
• Expertise in at least one object oriented programming language (Java/C++) and one ML native language (Python).
• Strong hands-on experience in coding and building Applied AI and AI applications.
• Deep experience with ML frameworks like PyTorch, TensorFlow, or scikit-learn.
• Familiarity with LLMs, vector databases, and applied generative AI (e.g., OpenAI, LangChain, LlamaIndex, RAG pipelines).
• Strong background in system design, distributed systems, and cloud-native architectures (AWS/GCP).
• Experience in building and scaling Agentic AI experiences, ML pipelines, data engineering workflows, and API platforms.
• Proven ability to lead cross-functional teams and mentor engineers.
• Strong communication and collaboration skills across technical and non-technical teams.
• Ability to translate complex AI concepts into pragmatic engineering decisions
• Experience in startups or high-growth tech companies.

Preferred Skills

• Contributions to open-source AI/ML projects
• Patents, papers, blogs, or other external publications
• Strong startup mindset demonstrated by innovation-first projects

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data+CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you've come to the right place. About Agentforce At Salesforce, Agentforce embodies our commitment to leveraging AI, data analytics, and CRM to revolutionize business operations. Agentforce integrates advanced AI capabilities and real-time data insights to deliver Agentic AI solutions. Designed to enhance productivity, streamline workflows, and provide actionable intelligence, Agentforce ensures that organizations can augment their workforces with digital labor. Upholding the highest standards of trust and security, Agentforce empowers businesses to build stronger customer relationships, drive growth, and achieve their goals with unparalleled efficiency and reliability.