IT Manager

The Luxury Collection is a dazzling collection of locally authentic hotels and resorts around the world. Our hotels are the guardians of the world's most enriching and coveted experiences. Our mission is to guide our guests-seasoned travelers-on transformative journeys that touch their spirits, enrich their lives, and create lasting memories.

If you have a passion for captivating storytelling and want to provide truly authentic, personalized, and anticipatory service, then we invite you to join us on our journey and consider a career with The Luxury Collection.

The Hotel Imperial Vienna is part of The Luxury Collection, one of the most exclusive 5-star hotels in Vienna and among the most renowned hotels worldwide. In a historic setting with state-of-the-art amenities, guests are offered the highest quality of service and an unparalleled experience. Built as the palace of the Prince of Württemberg, the Hotel Imperial opened in 1873 and has since been the premier destination for state visits and famous personalities. Well-traveled, cosmopolitan, and distinguished guests feel at home here, as do our regular Viennese guests.

Your Main Responsibilities

As IT Manager at Hotel Imperial, you will report directly to the General Manager and are responsible for the operational functionality of all IT systems to ensure efficient service for our guests, as well as data security and compliance.

• Network administration, monitoring, and data backup

• First-level support for our employees, second-level support for on-premises and hosted systems, and coordination of third-level support

• PCI compliance and IT security

• IT procurement and collaboration with external suppliers

• License management, creation of documentation and reports

• Setup, maintenance, and management of devices such as PCs, tablets, smartphones, printers, fax machines, etc.

• Maintenance of in-room entertainment and guest Wi-Fi systems in over 135 guest rooms and meeting rooms

• Maintenance of all databases as well as system and user applications

• Team leadership (IT Coordinator)

• Project coordination and training in all IT areas

• EU citizenship or a valid work permit for Austria is required

• Completed vocational training in IT

• At least 2 years of professional experience

• Experience in IT within the hospitality industry is a plus

• Excellent written and spoken German, as well as very good English skills

• Polite manners and a professional demeanor

• Customer-oriented mindset

• Ability to work independently, resilience, and initiative

• Membership in the largest hotel group with over 9,000 properties worldwide

• Attractive discounts on your next vacation within the Marriott Group, including for family and friends

• Coverage of the cost of the Vienna public transport annual pass

• Free all-day meals in our employee restaurant

• Discount codes at over 500 partner companies

• In-house company doctor and various health benefits throughout the year

• International corporate environment with numerous development opportunities

• Historic workplace with excellent public transportation access

The salary for Employment Group 1, as set forth in the Collective Agreement for the Vienna Hotel Industry, will be paid at a higher rate depending on experience.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.