Business Analyst - Product, UI, UX, Digital

Hays plc
Charing Cross, United Kingdom
2 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Charing Cross, United Kingdom

Tech stack

API
Artificial Intelligence
Operational Systems

Requirements

  • Proven commercial experience working as a Business Analyst within large, complex / highly federated organisations on digital product or platform-led programmes.
  • Experience analysing and supporting delivery of internal-facing tools or operational systems.
  • The ability to deeply analyse end-to-end consultant workflows and operational processes across multiple systems, translating them into clear, usable requirements.
  • Expertise in defining user journeys, functional requirements, acceptance criteria, and widget-level behaviours aligned to product priorities.
  • Can translate complex, multi-system processes into consumable outputs for UX/UI designers, front-end engineers, and integration teams.
  • Expertise working with API-integrated systems, data sources, or platforms.
  • Excellent collaboration skills to ensure backlog readiness, scope clarity, and reduced delivery risk.
  • The ability to work with CRM, data, and AI teams to ensure requirements are feasible, well-scoped, and integration aware.
  • Can support usability testing, iteration, and documentation to ensure the Workspace drives productivity, reduces friction, and fits high-paced operational work.
  • Excellent communication and stakeholder management skills.

Nice to have:

  • Immediate availability.

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