Line Cloud Support Engineer

Respond to escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve incidents. Perform change activities in line with defined processes. Support lifecycle management of platforms to maintain vendor supportability. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation and support materials. Provide technical leadership across support activities where required., Salary, remote work... Define all the criteria that are important to you.

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Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF. Experience supporting Horizon VDI environments. Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM. Understanding of physical networking concepts. Strong problem solving and analytical skills. Ability to take ownership of technical issues and lead resolution.

3rd or 4th Line Cloud Support Engineer Desirable Experience

Experience with cloud administration such as vCloud Director. Exposure to event monitoring tools such as SCOM or Aria Operations. Automation and scripting using PowerShell. Server administration across Windows Server environments. Experience with software distribution tools such as MECM.

3rd or 4th Line Cloud Support Engineer Additional Information

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted. Discover LA International Computer Consultants Ltd Stoke-on-Trent, United Kingdom 100 - 249 employees Recruitment agency Whether you're aiming for your next contract or permanent role, we connect you to opportunities across the digital and technology landscape in both public and private sectors. With eight specialist Divisions and a single-site team of highly experienced consultants, you get personalised support backed by deep sector expertise. Already security-cleared? Our in-house Security Vetting Department can transfer your clearance quickly and smoothly. New to cleared environments? Our Enhanced Government Security Accreditation allows us to sponsor new clearances, opening doors to career-defining roles. Operating across 90 countries and 5 continents, and supporting candidates for over 40 years, we don't just help you find a job, we help you build a career.