Management System Administrator

We're looking for a confident, proactive administrator to play a key role in maintaining our quality systems. You'll be at the heart of the business, acting as a central point of coordination and working closely with teams across the organisation to keep processes and documentation accurate, well-controlled and continually improving. What you'll be doing

• Managing and maintaining the organisation's quality management documentation, ensuring it is accurate, up to date, well-structured and clearly presented
• Controlling document versions, metadata, templates and formatting to meet internal standards
• Creating and maintaining guidance manuals that explain how systems are managed and governed
• Updating, adding and removing content in line with requests from content owners
• Monitoring document usage and feedback to drive improvements
• Supporting system issues by raising and tracking IT support tickets
• Promoting the importance of quality, governance and good documentation across the business
• Preparing a monthly summary of system changes for visibility and communication
• Using internal communication channels to raise awareness and encourage engagement
• Providing ad-hoc support to users of the Project Gateway Governance system, This role would suit someone who enjoys taking ownership, improving how things work, and being a trusted point of contact across the business.

• 5 GCSEs (grades A-C / 9-4), including Maths and English
• Experience in an administrative, coordination or operational support role
• Strong document management, record-keeping and proofreading skills
• Confident communicator, comfortable presenting and engaging with people at all levels, including senior stakeholders
• Proactive, organised and detail-focused
• Able to work independently and manage priorities effectively

Desirable

• An analytical mindset with the ability to interpret and present data
• Ability to handle confidential information with professionalism and discretion
• Proficient in Microsoft 365

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Laing O'Rourke are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia. Certainty, reliability, quality - this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.