Salesforce Technical Architect
Role details
Job location
Tech stack
Job description
- Salesforce Lead Engineer (Data Cloud, Agentforce)
- Salesforce Platform Architect (Customer Data / AI)
- Salesforce Conversational AI Architect
- Salesforce Marketing Cloud / Data Cloud Architect (if hands-on)
Be careful with:
- Salesforce Architect who are only governance or pre-sales
Data Cloud (Critical)
- Salesforce Data Cloud
- Customer Data Platform (CDP)
- Data Model Objects (DMO)
- Salesforce Data Cloud (SFDC)
- Identity Resolution
- Data Streams
- Calculated Insights
- Segmentation
- Data Activation
- Unification
- Profile Merge Rules
- Data Spaces
- Consent / PII governance
- Web Scrapping
- Data Chunking
Agentforce / AI / Bots
- Agentforce
- Einstein Bots
- Prompt Builder
- RAG (Retrieval Augmented Generation)
- Grounding prompts in Salesforce data
- AI Orchestration
- Human-in-the-loop
- Confidence thresholds
- AI guardrails
Data Ingestion / Pipelines / Web Data
- API ingestion
- Streaming data
- Batch ingestion
- ETL / ELT
- Web scraping
- Data normalization
- Deduplication
- External data sources
- Event-based ingestion
Salesforce Platform (Must also be strong here)
- Apex
- Async Apex (Queueable, Batch)
- Flows (orchestration)
- LWC
- Named Credentials
- REST integrations
- Bulk-safe patterns
- Governor limits
CI/CD & Environments
- Salesforce DX
- Git
- DevOps Center / Azure DevOps / GitHub Actions
- Scratch orgs
- Multi-env pipelines
REQUIRED Real-World Experience
Candidate must have:
- Built Data Cloud in production (not just enabled it)
- Designed identity resolution & unification
- Used Data Cloud data in Flows, Apex, or AI
- Built Agentforce or Einstein Bot systems
- Integrated external data sources into Salesforce
- Designed public or high-volume systems
Requirements
Description: Need skilled Salesforce (Sales/Service Cloud) resources with strong experience in Agentforce and Omnichannel, preferably with Data Cloud expertise.
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Skills Required:
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Salesforce Sales Cloud
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Salesforce Service Cloud
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Agentforce
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Omnichannel
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Data Cloud (Must Have)
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Candidate should have proven experience in Salesforce ecosystem and integrations. Must be strong individual contributor
Non-Negotiable: Must have REAL hands-on Salesforce Data Cloud experience in production. Not training, not POC-only.