Analyst Programmer
Role details
Job location
Tech stack
Job description
The mission of Enrollment Management is setting and fulfilling enrollment goals, recruiting, retaining, providing access, and supporting student success across the institution.
This position serves as a member of Digital Engagement, Marketing, and Information Technology ( DEM &IT), supporting the Technolutions Slate CRM - Graduate instance. This role is responsible for the analysis, design, configuration, testing, and maintenance of Slate applications, integrations, and business processes supporting graduate recruitment, admissions, and enrollment operations.
The Graduate Slate environment supports a diverse and decentralized set of stakeholders, including the Graduate School, academic colleges, departments, and faculty. As such, this position requires close collaboration with functional partners to translate complex academic and operational requirements into scalable technical solutions.
This is not a traditional software engineering role. The position emphasizes systems analysis, CRM configuration, and stakeholder collaboration to design and support sustainable business processes., 35% Systems Administration (Graduate Slate)
- Configure and maintain Slate forms, portals, workflows, reader evaluations, and application components supporting graduate admissions
- Support complex application structures, including program-level variation and faculty review processes
- Administer data integrity processes, permissions, and security roles across decentralized stakeholders
- Monitor system performance, logs, and communications to identify and resolve issues
- Develop and maintain queries, population selections, and business rules supporting recruitment and admissions operations
- Provide technical support for Slate users across the Graduate School and academic units
- Monitor and support data exchanges between Slate and external application systems to ensure accuracy, timeliness, and completeness of applicant data
35% Systems Development & Integration
- Design and develop Slate-based solutions using configuration tools and supported technologies ( SQL , JavaScript, HTML )
- Build and maintain integrations between Slate and institutional systems (e.g., Banner, data warehouse) as well as third-party application and admissions systems (e.g., CAS , external application platforms, and data providers)
- Support data flow design, transformation logic, validation processes, and troubleshooting across multiple inbound and outbound data sources
- Collaborate on scalable solutions that minimize unnecessary customization across programs
- Participate in code reviews and contribute to development standards and best practices
10% Stakeholder Support & Consultation
- Serve as a technical partner to Graduate Education staff, academic colleges, and departments
- Translate functional requirements into technical solutions that are maintainable and scalable
- Provide guidance on best practices for Slate usage and process design
- Support ticket resolution and ongoing system enhancements
- Communicate effectively with users of varying technical backgrounds
10% Documentation & Process Standardization
- Develop and maintain technical documentation for Graduate Slate processes and integrations
- Document workflows, configurations, and system dependencies
- Contribute to DEM &IT documentation standards and knowledge sharing practices
- Identify opportunities to standardize processes across programs where appropriate
5% Cross-Instance Collaboration
- Coordinate with Undergraduate Slate team to align on shared integrations, data definitions, and technical standards
- Contribute to long-term efforts toward a more unified CRM ecosystem
- Share knowledge and support cross-functional initiatives
5% Other Duties as Assigned
Requirements
This classification requires a basic foundation of knowledge and skills in systems analysis and related programming support functions generally obtained by a bachelor's degree in computer science, or an equivalent amount of training and applied experience., * Experience in systems analysis, application support, or technical configuration of enterprise systems
- Ability to translate business requirements into technical solutions in collaboration with non-technical stakeholders
- Experience working directly with functional stakeholders (e.g., admissions, academic programs, operations) to gather requirements and implement system solutions
- Strong analytical and problem-solving skills in complex, multi-stakeholder environments
- Ability to manage competing priorities and work independently with minimal oversight
- Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical diverse audiences
- Demonstrated ability to identify inefficiencies and recommend scalable, sustainable solutions
- Commitment to collaborative work across decentralized organizational structures
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
What We Would Like You to Have
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Demonstrated experience supporting admissions, enrollment management, or student information systems in a higher education environment
- Experience with Technolutions Slate CRM , including configuration of forms, workflows, portals, and communications
- Experience supporting graduate admissions or decentralized academic program processes
- Experience working with third-party application systems (e.g., CAS or similar centralized application services) and integrating those systems into CRM workflows
- Experience with SQL , JavaScript, HTML , or similar technologies used in CRM configuration
- Experience integrating CRM systems with enterprise platforms such as Ellucian Banner or similar ERP systems
- Experience working within a governance framework balancing standardization and program-level flexibility
- Experience in higher education IT, particularly within Enrollment Management or Graduate School environments, Equivalent required experience is based on full-time equivalent (40 hours per week).
Benefits & conditions
Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.
Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.
Total Rewards Package
Oregon State University offers acomprehensive benefits package (https://hr.oregonstate.edu/benefits/prospective-employee) with benefits eligible positions that is designed to meet the needs of employees and their families including:
-Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
-Free confidential mental health and emotional support services, and counseling resources.
-Retirement savings paid by the university.
-A generous paid leave package, including holidays, vacation and sick leave.
-Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
-Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
-Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.
Future and current OSU employees can use theBenefits Calculator (https://hr.oregonstate.edu/benefits/new-employees/benefits-calculator) to learn more about the full value of the benefits provided at OSU ., Typically, 8:00 a.m. to 5:00 p.m., Monday through Friday, with occasional evening or weekend work to support system updates, releases, or issue resolution.
