Application Support Engineer - 6163336

Accenture
St. Petersburg, United States of America
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 106K

Job location

St. Petersburg, United States of America

Tech stack

Java
Data analysis
Monitoring of Systems
Oracle Applications
PL-SQL
SQL Databases
Splunk

Job description

  • Support, maintain and analyze issues for applications used in the Financial Centers.
  • Act as the ongoing interface between the client and the system or application.
  • Ensure quality by utilizing exceptional communication skills to maintain our world-class systems.
  • Define client issues and interpret and design resolutions based on your deep product knowledge.
  • Perform independently and become a subject matter expert.
  • Active participation and contribution in team discussions are required, along with providing solutions to work-related problems.
  • Develop and implement effective troubleshooting strategies to resolve client issues promptly.
  • Collaborate with cross-functional teams to enhance system performance and reliability.
  • Provide training and support to team members and clients to improve overall system understanding.
  • Continuously monitor system performance and suggest improvements based on data analysis.
  • Document processes and solutions to create a comprehensive knowledge base for future reference., Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

Requirements

  • 2+ years of work experience
  • Advanced proficiency in Core Java
  • Role requires 60% onsite client work in Jacksonville, FL
  • Associates degree, * Advanced proficiency in Splunk
  • Advanced proficiency in Issue Management and Oracle Procedural Language Extensions to SQL (PLSQL)
  • Bachelor's degree

Benefits & conditions

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here

About the company

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel., Accenture Flex Jobs (https://www.accenture.com/us-en/careers/local/flexcareers#block-section-total-rewards), For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50) Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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