Software Escalation Engineer (Python) R&D Morrisville, North Carolina

Varonis Systems
Morrisville, United States of America
25 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Morrisville, United States of America

Tech stack

Java
PHP
Artificial Intelligence
Amazon Web Services (AWS)
Azure
C Sharp (Programming Language)
C++
Software as a Service
Cloud Engineering
Databases
Data Security
Software Debugging
Distributed Systems
Intrusion Detection and Prevention
Python
PostgreSQL
Enterprise Messaging Systems
MongoDB
MySQL
NoSQL
OAuth
RabbitMQ
Redis
JSON Web Token
Datadog
Google Cloud Platform
Grafana
FastAPI
Kotlin
Angular
Kubernetes
Information Technology
Kafka
Api Gateway
Objective C++
REST
Docker
Microservices

Job description

The Role: We are searching for a highly motivated Escalation Engineer (Tier-IV) to join our growing team! The Escalation Engineer must learn fast and adopt to quickly changing technology and to provide top tier Engineering solution for our product line. This position will focus on investigating customer issues of our products and provide timely resolutions, while collaborating with our development teams and support. The Escalation Engineer must learn fast and adapt to quickly changing technology in order to provide top-tier support for our product line. This position will investigate customer issues with our products and provide timely resolution while coordinating with our support and development teams. The Location: We are considering candidates who are able to work by hybrid model, located within physical proximity to Morrisville, NC. The Responsibilities:

  • Act as the technical point of contact for customer-impacting issues.
  • Investigate and resolve issues in Python services.
  • Analyze behavior across services, databases, messaging, and infrastructure.
  • Perform testing on UI and performance.
  • Drive root cause analysis in collaboration with engineering and infrastructure teams.
  • Provide training and technical guidance to internal teams., Escalation Engineer Team Lead position available (Morrisville, NC) Provide technical support for software products; Analyze, diagnose, and debug complex customer issues; Creat…
  • 7 days ago

Software Engineer (C++ & C#) R&D Morrisville, North Carolina Varonis Systems

  • Morrisville, NC Software Engineer The Company: Varonis is a pioneer in data security and analytics, specializing in software for data protection, threat detection and response, and compliance. V…

  • 1 month ago

Requirements

  • B.Sc. in Computer Science or equivalent from known university.

  • Minimum of 3 years of experience in developing Enterprise-level Python Applications.

  • Experience working with cloud-native architectures and distributed systems.

  • Experience working with AWS, Azure, or GCP, Docker, Kubernetes, and microservices - Advantage.

  • Knowledge of IT Fundamentals (Networking / Security / Storage).

  • Strong understanding of REST API, scalability, and security concepts (OAuth2, JWT, API Gateways).

  • Experience with relational and NoSQL databases (PostgreSQL, MySQL, MongoDB, Redis).

  • Familiarity with asynchronous processing and messaging systems (RabbitMQ, Kafka) - Advantage.

  • Knowledge of multi-tenant SaaS architectures - Advantage.

  • Familiarity with infrastructure as code and monitoring/observability tools.

  • Hands-on experience with AI projects and applications.

  • Fluent English (written and verbal).

  • Advantageous, not required:

  • Familiarity with additional languages (PHP, Angular/JS, Swift/Objective-C, Kotlin/Java).

  • Previous customer-facing technical positions.

  • Provide training and support to internal teams.

  • Familiarity with Datadog.

About the company

(Nasdaq: VRNS) secures AI and the data that powers it. The Varonis platform gives organizations automated visibility and control over their critical data wherever it lives and ensures safe and trustworthy AI from code to runtime. Backed by 24x7x365 managed detection and response, Varonis gives thousands of organizations worldwide the confidence to adopt AI, reduce data exposure, and stop AI-powered threats., © 2026 Careerjet All rights reserved

Apply for this position