Senior Manager Data - Governance, Quality and Master Data Management

• Leads a team of Data Specialists in Cat Financial with responsibility for data governance, master data management, data stewardship, data quality, data design and modeling. Responsible for the Customer 360 customer data mastering process with Cat Digital business partners and maintaining health of master data matching. Interfaces regularly with peer and senior level leaders in the Cat Financial business, IT and other Caterpillar divisions. Key leader engaged in the data strategy for Cat Financial and large-scale data initiatives across Caterpillar., Leads a team of Data Specialists in Cat Financial with responsibility for data governance, master data management, data stewardship, data quality, data design and modeling.

Responsible for the Customer 360 customer data mastering process with Cat Digital business partners and maintaining health of master data matching. Interfaces regularly with peer and senior level leaders in the Cat Financial business, IT and other Caterpillar divisions.

Key leader engaged in the data strategy for Cat Financial and large-scale data initiatives across Caterpillar.

Skill Descriptors

Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes., * Communicates to clients regarding expectations of all parties.

• Participates in negotiating the terms of the business relationship.
• Conducts periodic reviews of work effort, progress, issues, and successes.
• Maintains productive, long-term relationships with clients or vendors.
• Creates opportunities to educate support teams on client priorities.
• Empowers others to establish collaborative, healthy relationships.

Organizational Leadership: Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.

Level: Extensive Experience

• Employs various group decision-making methods depending on the situation.
• Promotes efficacy through monitoring, coaching & motivating subordinates, intervention, etc.
• Translates vision into specific functional or departmental initiatives.
• Uses emotional contagion to affect the mood of group members, tone of group and group processes.
• Uses a normative decision model (with leadership styles and situational variables) to select style.
• Initiates structure: role clarification, setting standards, holding subordinates accountable, etc.

Database Structures: Knowledge of database structures; ability to organize and store data in a particular data structure.

Level: Working Knowledge

• Implements and operates multiple types of database structures, and troubleshoots complex problems associated with these structures.
• Decides business logic in database management systems and connections among different database structures.

Information Management: Knowledge of an organization's existing and planned Information Architecture and Information Management (IM) methodology; ability to collect and manage information from different sources, and distribute this information to enhance operational efficiency.

Level Extensive Experience:

• Directs the implementation of information processing and operation standards to protect and manage information assets.
• Develops capabilities, features and uses for major IM platforms.
• Coaches others on issues and considerations for managing structured vs. unstructured data.
• Advises on improvement plans for existing and forecasted information architecture.
• Consults on all major information management platforms and practices.
• Consults on information architecture concepts, disciplines and practices.

• Helps others learn the tools and techniques for process value analysis.
• Carries out process evaluation, diagnosis, and optimization.
• Demonstrates a thorough understanding of a major process flow, its components and issues.
• Synchronizes the efforts of, and resource requirements for, several teams within a process.
• Makes the business case for new processes, including their cost-benefit ratios.
• Possesses knowledge of tools and techniques for designing and implementing new processes.

Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience.

Level: Extensive Experience

• Uses subtle cues to determine the language and experience level of an individual or group.
• Introduces technical terminology to listeners in the context of the product or service.
• Uses effective analogies to help an audience understand a novel feature of a product or service.
• Explains important details as they relate to the basic value of the product or service.
• Approaches communication challenges from various angles to find the one that works.
• Proceeds to next level of information when audience is ready.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers., * Agile Mindset & Adaptive Delivery Ability to work iteratively and flexibly-embracing change, prioritizing value delivery, and continuously improving processes through feedback, experimentation, and incremental enhancements in a fast-paced environment.

• Demonstrated Process Improvement Mindset Proven track record of identifying inefficiencies, taking initiative, and driving innovation within current responsibilities to improve financial processes, controls, or reporting.
• Technical Curiosity & Growth Orientation Clear interest in becoming more technical-eager to deepen systems knowledge, learn new tools, and expand skills within financial planning and enterprise performance management platforms.
• Snowflake or Salesforce Experience Hands-on experience with Snowflake data platforms and/or Salesforce CRM systems, or strong aptitude and enthusiasm to develop expertise in this space.
• Systems-Enabled Business Mindset Ability to bridge business and technology-partnering with stakeholders to translate business requirements into scalable, system-driven solutions, and meeting business stakeholder requirements for trusted, easily accessible data solutions.
• Problem-Solving & Analytical Strength Strong analytical and critical-thinking skills, with the ability to assess data, identify root causes, and recommend practical improvements.

• This position requires the successful candidate to work full time, 5 days per week in the Nashville main office.

Compensation & Benefits:

Summary Pay Range:

$151,440.00 - $242,304.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar., Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World at Caterpillar Inc. Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About Cat Financial Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat dealers for machines, engines, Solar gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.