Senior IT Infrastructure Analyst

TheSenior IT Infrastructure Analyst is responsible for supporting, maintaining, and improvingtheDerivaEnergy'scloud and on-premises infrastructure environments. This role serves as a senior technical resource and teamleadwithin IT Infrastructure, providing hands-on support across servers, identity platforms, data center systems, Citrix environments, backups, and related infrastructure services.

This position requires strong technical judgment, ownership, and the ability to support both day-to-day operations and longer-term infrastructure improvements. The Senior IT Infrastructure Analyst will work closely with IT leadership, cybersecurity, service desk, business stakeholders, vendors, and other technical teams to ensure infrastructure services remain stable, secure, recoverable, and aligned with business needs.

This position may be based out of multiple company locations depending on business needs. The employee must be flexible and willing to work from different sites as required. Deriva Energy Headquarters is located in Charlotte, NC.

Key Responsibilities

• Support and administeron-premises and cloud-based server infrastructure, including Windows Serverand Linuxenvironments, virtual machines, and related infrastructure services

• Maintain and supportActive Directory, Entra ID, Group Policy, DNS, DHCP, authentication services, and identity-related infrastructure

• Supportdata center operations, including server hardware, virtual infrastructure, storage, network-adjacent systems, rack/stack coordination, vendor engagement, and facility-related infrastructure needs

• Administer and supportCitrix environments, including application and desktop delivery platforms, access components, troubleshooting, and performance monitoring

• Support infrastructure backup and recovery platforms,ensuringsystems are protected, jobs are monitored, failures are addressed, and restore testing is performed as needed

• Act as atechnical lead for the IT Infrastructure team, helping coordinate work, guide troubleshooting, mentor team members, and ensure operational priorities are addressed

• Participate in infrastructure project planning and execution, including upgrades, migrations, server deployments, lifecycle refreshes, cloud initiatives, and standardization efforts

• Monitor infrastructure health, availability, capacity, performance, and security posture across assigned systems

• Provide advanced troubleshooting for infrastructure incidents, outages, escalations, and recurring technical problems

• Partnerwith cybersecurity teams to support secure configurations, patching, vulnerability remediation, privileged access, certificate management, and compliance-related activities

• Develop and maintain technical documentation, including system inventories, diagrams, standard operating procedures, recovery steps, and support runbooks

• Support changemanagement processes by preparing implementation plans, risk assessments, backout plans, and post-change validation steps

• Assist with vendor management, support cases, licensing coordination, quotes, renewals, and technical evaluations

• Identify opportunities to improve infrastructure reliability, automation, monitoring, documentation, and operational maturity

• Bachelor's degree in Data Science, Computer Science, Engineering, Statistics, or a related field

• Three (3) years or more of experience supporting enterprise IT infrastructure environments in addition to bachelor's degree

• In lieu of a bachelor's degree in a related field, an associate's degree in data science, computer science, engineering, statistics, or a related field AND six (6) years of relevant work experience

• In lieu of an associate's degree in a related field, HS Diploma/GED AND eight (8) years of relevant work experience

Desired Qualifications

• Master's degree in Data Science, Computer Science, Engineering, Statistics, or a related field

• Five (5) years or more of experience supporting enterprise IT infrastructure environments

• Strong experience withWindows Server, Linux, Active Directory, Entra ID, Group Policy, DNS, DHCP, and identity services

• Experience supporting cloud and hybrid infrastructure environments, preferably Microsoft Azure and Microsoft 365-connected services

• Experience with virtualization platforms such as VMware, Hyper-V, or similar technologies

• Experience supporting data center infrastructure, server hardware, storage, backup platforms, and infrastructure monitoring tools

• Experience supporting Citrix Virtual Apps and Desktops, StoreFront, Delivery Controllers, or related Citrix technologies

• Strong troubleshooting skills across servers, identity, remote access, virtualization, and infrastructure services

• Ability to lead technical efforts, coordinate team activities, and serve as an escalation point for complex infrastructure issues

• Strong understanding of backup, recovery, patching, change control, documentation, and operational support practices

• Ability to communicate clearly with technical teams, business users, leadership, and vendors

• Experience with Azure infrastructure services, Entra ID, Conditional Access, hybrid identity, and cloud administration

• Experience with enterprise backup platforms and disaster recovery planning

• Experience with PowerShell scripting or automation

• Experience in regulated environments or environments with formal change management, audit, or compliance requirements

• Familiarity with cybersecurity controls related to infrastructure, including privileged access, vulnerability management, certificate management, logging, and secure configuration standards

• Certifications such as Microsoft Certified: Azure Administrator, Windows Server Hybrid Administrator, VMware VCP, Citrix CCA/CCP, CompTIA Server+, Network+, or Security+

Key Competencies

• Strong technical ownership and accountability

• Calm, methodical troubleshooting under pressure

• Ability to lead without needing constant direction

• Clear documentation and disciplined operational habits

• Strong customer service mindset with infrastructure-grade rigor

• Ability to balance tactical support with long-term improvement

• Practical understanding of risk, uptime, recovery, and business impact

• This role is intended to be located at the Deriva Energy Headquarters office in Charlotte, NC.or another strategic Deriva Energy location.

• This is an in-person position with flexibility to work remotely once per week

Benefits

• Health Insurance

• Dental Insurance

• Vision Insurance

• 401(k) with matching

• Employee assistance program

• Flexible spending account

• Life insurance

• Paid time off

• Parental leave

• Attractive Bonus Potential

Deriva Energy is a leading Independent Power Producer in the US renewables market, with over 6 GW of operating or under construction wind, solar and storage projects across the country. Deriva's ultimate parent is Brookfield Renewable and is poised for dynamic growth across its wind, solar, and storage portfolios. Join a dynamic team committed to excellence and innovation who envision a future of energy independence using resilient, carbon-free generation. We offer competitive compensation, comprehensive benefits, and the opportunity to make a significant impact in the rapidly evolving renewable energy industry. Deriva empowers customers with innovative clean energy solutions that strengthen communities and serve future generations.