Expert Product Owner

• Works within the agile process and is the final authority for decisions regarding priority, business value, and functionality for all the work done by the agile development team.
• Contributes to supervision of the business analyst(s).
• Contribution to requirements validation with the business
• Propose solutions by combining IT tools and business process refactoring or improvements based on an in-depth understanding of a specific business domain (see skills).
• Contributes to creation, maintenance, prioritisation, and sequencing of the product backlog based on business value or return of investment.
• Contributes to the creation of user stories and acceptance tests from themes and features granular enough for a single sprint.
• Is involved in the decision-making process related to user stories scheduling into sprints.
• Participates in project planning, daily stand-up meetings (SCRUM).
• Participates to retrospectives, sprint and release planning, demos and other Scrum-related meetings.
• Reviews deliverable and demonstrable product version/software functionalities after every sprint.
• Organizes live demonstration of the product at the end of the sprint.
• Facilitates the acceptance of the product by the business.
• Contributes to the development and maintenance of standards for testing.
• Provides progress reporting.
• Assists with internal and external communication by improving of transparency and dissemination of information.
• Assists with prioritization and resolution of defects / bugs.
• May perform the role of Scrum master.
• Contribute to business implementation of the product features
• Contribute to any project support office activities (including contribution to planning, risk identification, issues, attending meetings, drafting minutes, quality checks of project deliverables, manage subprojects in the IT Portfolio etc.)
• Creation of stakeholder maps or similar
• Creation of adoption dashboards and reports

Level of Education

• Level of education corresponding to Level 7 of the European Qualification Framework which typically corresponds to a master's level or 5 years of higher education.

Knowledge

• Knowledge of customer relationship management practices and tools
• Knowledge in using tools to build stakeholder maps
• Knowledge in using tools to build adoption dashboards and reports
• Knowledge in analysing customer segments, e.g., experiencing a specific product problem
• Knowledge of change processes or change management frameworks
• Knowledge of PM² methodology is a plus

Skills

• Ability to work autonomously, managing his/her own workload independently, providing status updates, liaising with others and escalating issues as appropriate.
• Strong interpersonal skills and ability to understand what each stakeholder wants and needs
• Aptitude to foster positive relationships
• Problem-solving attitude
• Excellent communication and presentation skills with technical and non-technical audiences
• Ability to prepare clear and well-structured documents, and presentations
• Teamwork and leadership skills, including ability to work in a friendly, organised, and well-structured manner also under pressure
• Ability to follow and interpret Internal procedures and standards.
• Autonomous and rapid self-starting capability
• Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in working in team;
• Ability to participate in multilingual meetings;
• Ability to work in multi-cultural environment, on multiple large projects;
• Excellent Team Player
• Ability to understand, speak and write Dutch will be an advantage (C1);
• Ability to understand, speak and write French will be an advantage (B1);
• High degree of discretion and integrity is required

Specific Expertise

• At least 10 years of specific expertise in Meeting Facilitation
• At least 5 years of experience in Confluence and Jira
• Previous experience in European Institutes will be an advantage
• Experience in the use of Atlassian collaborative tools (e.g., Confluence and Jira) and Microsoft Office Tools (e.g., PowerPoint)
• Experience in (or familiarity with) the IT domain is a plus.
• At least 10 years of specific expertise in project management standards and methodologies
• At least 10 years of specific expertise in Agile methodology, scrum management, Lean agile
• Previous experience in the Health Domain is a must
• Previous experience as Product Owner is a must

Certifications

• Certified Scrum Product Owner (or comparable methodology)
• Certified ITIL Foundation (or comparable methodology