SRE Infrastructure & DevOps Administrator

Apple's Silicon Engineering Group
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Tech stack

Configuration Management
Computer Engineering
Continuous Integration
Linux
DevOps
Key Management
Network Control
Perforce
Role-Based Access Control
Reliability Engineering
Runbook
DevOps Tools - Open-source
Gitlab
Kubernetes
Information Technology
Bare Metal
Software Version Control

Job description

Apple is looking for a senior, customer-focused Site Reliability Engineer to enhance and maintain the internal tools that enable Apple's Silicon Engineering Group to design industry-leading silicon. You will be the EMEIA Direct Responsible Individual (DRI) for two platforms central to silicon design: Perforce and GitLab. As the single point of accountability in EMEIA, you'll partner with US-based service owners and act as trusted technical advisor to design customers across Europe and the Middle East. The work is hands-on and senior: break/fix, upgrades, greenfield installs, change management, capacity planning, CI/CD workflow design, and sitting with engineering customers to design the right solution for their workflow. Beyond these focus areas, you'll also contribute to day-to-day operations of the broader Linux compute and storage environment supported by the wider CSG team, and provide auxiliary support for adjacent DevOps tooling such as artifact management and container, * Act as EMEIA DRI for Perforce and GitLab: regional service health, customer escalations, change execution, and regional voice into the global roadmap.

  • Own the full platform lifecycle at a senior level: install, configure, upgrade, patch, tune, capacity-plan, back up, restore, decommission.
  • Partner with silicon design teams to translate workflow requirements into reliable, scalable infrastructure and performant CI/CD patterns.
  • Collaborate closely with US-based service owners on architecture, change windows, on-call hand-offs, runbooks, and roadmap. Some US west coast overlap required.
  • Cross-train EMEIA SREs on first-line break/fix, building runbooks, paved paths, and training material.
  • Provide auxiliary support for adjacent VCS and DevOps tooling: artifact management, container registries, build infrastructure, secrets management, and PoC deployments.
  • Contribute to wider CSG operations: Linux compute, NFS/NAS storage, monitoring, and configuration management.
  • Drive service resiliency and automation, including failover and auto-remediation; identify and eliminate toil.
  • Participate in an on-call rotation scoped to Perforce and GitLab only (not the broader estate).
  • Mentor across levels and disciplines, contributing to a culture of curiosity, openness, and inclusion.

Requirements

orchestration. You should thrive in a fast-paced, DevOps-minded environment, be energised by holding a service solo in-region, and be motivated to cross-train local SREs for first-line coverage while remaining the deep technical authority. Strong partnerships with silicon design, software, IT, security, and networking teams are key., * BS/MS in Computer Science, Computer Engineering, or related field, or equivalent practical experience.

  • Strong SRE, DevOps, and system administration foundation.
  • Deep senior-level operational experience across multiple Version Control Systems. Perforce and GitLab a strong plus
  • Fluency in English

Preferred Qualifications

  • Kubernetes administration: production cluster lifecycle and upgrades, control plane, CNI, CSI, ingress, RBAC, multi-tenant workloads, observability, autoscaling, Helm/Operators.
  • On-prem/bare-metal experience a plus. Highly valued but not a primary requirement.

About the company

You'll be the EMEIA face of Perforce and GitLab for Apple's Silicon Engineering Group, owning regional service health, performance, and customer experience end-to-end, as a fully integrated member of the global, US-headquartered service teams. You'll ensure hardware and software engineers have modern tooling and evangelise performant workflows. A typical week blends deep engineering with customer engagement: leading a Perforce edge server upgrade, sizing a GitLab runner pool for a CI burst, troubleshooting replication issues, architecting a new project workflow with a design lead, and pitching in on broader compute/storage incidents when needed., At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

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