IT - DTD - Professional, Data & Analytics Reporting
Role details
Job location
Tech stack
Job description
Job Summary: This role sits within the Client Devices team and focuses on managing and coordinating the end-to-end hardware lifecycle for a large-scale enterprise environment. The position supports a major hardware refresh initiative, transitioning from a 6-year lifecycle to a 48-month lease cycle across approximately 80,000 devices. This is not a data analyst role while data interpretation and storytelling are important, the primary focus is on hardware lifecycle coordination, asset tracking, vendor alignment, and operational execution. Work Location & Model:
- Hybrid role (2-3 days onsite per week)
- Candidates must be based in one of the following locations: Wayzata, Minnesota Or Atlanta, Georgia
- Not open to fully remote candidates
- Resume must clearly indicate preferred/eligible location
Team Structure:
- Client Devices Team: ~20 members
- Asset Management Sub-Team: 3 members, * Coordinate and manage the hardware lifecycle across enterprise devices
- Support execution of a large-scale hardware refresh program (80,000 devices)
- Ensure smooth flow of hardware orders and inventory from vendors
- Work extensively within ServiceNow Hardware Asset Management (HAM)
- Collaborate with Internal IT teams, End users across various roles (plant workers, admins, etc.) & External vendors and suppliers
- Assist in forecasting hardware demand and aligning refresh cycles with business needs
- Partner with procurement teams to coordinate purchase orders (POs)
- Track and manage asset data to ensure accuracy and compliance
- Identify potential bottlenecks and proactively resolve supply chain or inventory issues
- Interpret data and tell a clear story using numbers to drive decisions
- (Optional) Support creation of dashboards if experienced (e.g., Power BI)
Requirements
- 4-6 years of relevant experience (mid-level; not senior-heavy profiles)
- Hands-on experience with ServiceNow, preferably Hardware Asset Management (HAM)
- Strong attention to detail and operational accuracy
- Ability to analyze numbers and derive insights (not pure analytics role)
- Solid understanding of hardware fundamentals, including CPUs, RAM, Storage & General device specifications - (Configuration expertise not required)
- Background in PC/hardware refresh programs or supply chain coordination
- Experience in hardware lifecycle management and coordination
- Ability to understand impact across different user groups (e.g., plant workers, corporate staff)
- Strong communication and stakeholder management skills
- Ability to take direction and execute independently
- Hardware-focused experience (software exposure is a plus)
Preferred / Nice-to-Have Skills:
- Experience with Power BI or similar dashboarding tools
- ServiceNow Hardware Asset Management certifications
- Exposure to enterprise-scale IT asset environments
What Success Looks Like:
- Seamless execution of hardware refresh cycles without disruption
- Accurate asset tracking and reporting within ServiceNow
- Strong coordination between vendors, procurement, and internal stakeholders
- Ability to anticipate needs and proactively manage inventory flow
Benefits & conditions
HARDY INDUSTRIES
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Plymouth, MN
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$18.00-25.00 per hour Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for someth…
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22 days ago
*, HARDY INDUSTRIES
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Minnetonka, MN
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$18.00-25.00 per hour Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for someth…
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23 days ago
