IAM Engineer

Installs, updates, maintains, monitors, and tests the operation of systems and applications, including but not limited to server backup support, vulnerability management, change/problem management, and/or asset management Provides technical support (typically 2 nd - or 3 rd -level support) by troubleshooting, resolving, and documenting incidents related to the end-user, systems, applications, and/or hardware Provides recommendations to customers regarding direction of systems and applications to help secure access, data, and assets Provides accurate and timely responses to customer requests for services and support Leverages a wide range of security technologies, including but not limited to: o Logical access controls o Identity and Access Management o Directories (AD, LDAP, etc.) o Security Incident Response o Privileged Access Management o Database and System Monitoring o End-user Password Management o Single Sign-On Systems Understands and troubleshoots encryption (SSL/TLS), web traffic, and packet analysis Requirement Intake Form #FRBR-0426-06 4Proprietary and Confidential Pellera Technologies ? 1700 Summit Lake Dr, Tallahassee, FL 32317 pellera.com Develops, maintains, and implements standard operating guidelines and procedures Reviews work processes to identify, design, and implement efficiency and information security improvements Assumes subject matter expert role for privileged identity management services and technologies May partner with other IT teams and/or vendors to resolve incidents Evaluates, recommends, and/or implements new hardware and software products to business areas/customers to improve efficiency, reliability, and/or to provide new services Reviews and/or creates application system documentation (e.g., processes, procedures, system flow diagrams) for supported product(s) Participates in District and/or System projects and/or workgroups On-call support required on a rotating basis, which might necessitate additional work outside of normal business hours

A minimum of five years of relevant experience in managing an Enterprise Vault system Familiarity with integrating Okta with PAM solutions like CyberArk, and/or BeyondTrust Intermediate understanding of Privileged Access Management and an Enterprise credential vault application, Must-Have Skills:

1. ?5 years of relevant experience in managing an Enterprise Vault system
2. Familiarity with integrating Okta with PAM solutions like CyberArk, and/or BeyondTrust
3. Intermediate understanding of Privileged Access Management and an Enterprise credential vault application