QA Tester II

The QA Tester II is responsible for testing multiple projects in a fast-paced environment. The QA Tester II will be responsible for testing in both lab and production environments from a customer perspective.

• Ability to create test plans based on business and functional requirements
• Ability to create test cases to client specifications
• Manual and Automated test case execution
• Creation, management, and triage of defects
• Basic understanding of backend infrastructure and design
• Ability to troubleshoot issues experienced during testing
• Provide daily and weekly status reporting
• Understanding of iPhone, Android, and Windows mobile devices
• Comprehension and understanding of requirements for testing
• Ability to have strong attention to detail to be able to accomplish a wide variety of tasks
• Follow written and verbal instructions from the client and leads
• Understanding of JIRA for test case management, creation, and execution
• Understanding of Quality Center for test case management, creation, and execution
• Follow established client processes and procedures for reporting and testing
• Archive all test documentation as directed
• Night and weekend work as required by the client
• Ability to work internationally for international roaming testing
• Ability to work remotely for domestic roaming testing, 1. Ensures Accountability

2. Tech Savvy
3. Communicates Effectively
4. Values Differences
5. Customer Focus
6. Resourcefulness
7. Drives Results
8. Plans and Prioritizes
9. Decision Quality
10. Self-Development, * High School Diploma or general equivalent

• 3-5 years of experience, * Bachelor's Degree preferred
• Ability to analyze and solve complex problems quickly and creatively
• Experience with client-server systems and understanding the types of issues that may arise
• Ability to learn quickly in a dynamic environment
• Excellent oral, written, and interpersonal communication skills
• Self-motivated and team player
• Ability to handle multiple tasks and priorities
• Ability to collaborate with team members and client to meet project deadlines and milestones
• Understanding of common Systems Development Lifecycle (SDLC) methodologies, including Waterfall and Agile/SCRUM
• Adapt easily to shifting priorities, process changes, and/or schedule changes
• Understanding of SOAP UI for test execution and SIM activation

U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.