Salesforce Healthcloud Architect

As a Salesforce Health Cloud Architect , you will make an impact by designing and owning end-to-end Salesforce solutions tailored for the healthcare payer industry. You will be a valued member of the architecture and delivery team and work collaboratively with client stakeholders, sales teams, and delivery leadership.

In this role, you will:

• Design and lead end-to-end Salesforce architecture leveraging Health Cloud, Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud

• Define scalable solution patterns for payer operations including member engagement, care management, claims servicing, and provider relations

• Lead technical discovery sessions, architecture design workshops, and solution reviews with business and IT stakeholders

• Translate business requirements into secure, scalable, and high-performing Salesforce solutions

• Provide governance and technical leadership across development teams, ensuring adherence to Salesforce best practices and enterprise standards

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States .

Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

• 15+ years of experience in CRM or digital platforms, including significant experience as a Salesforce Technical or Solution Architect

• 8+ years of hands-on Salesforce experience with strong architecture ownership

• Proven expertise in Salesforce Health Cloud implementations and payer domain workflows

• Strong experience with Salesforce integrations, including APIs, middleware, and event-based architectures

• Demonstrated experience in client-facing architecture, solution consulting, and translating complex technical concepts to business stakeholders

• Excellent communication, analytical, and presentation skills

These will help you stand out

• Salesforce certifications such as Health Cloud Accredited Professional/Specialist, Service Cloud Consultant, OmniStudio, Data Cloud, or Salesforce Architect credentials

• Experience with Salesforce Data Cloud, OmniStudio, Einstein AI, or Industry Clouds

• Knowledge of healthcare data standards such as FHIR/HL7

• Familiarity with AWS or cloud-native integration platforms

• Experience in healthcare consulting or system integration environments

• Exposure to contact center integrations such as Amazon Connect, NICE, Genesys, or Five9

The annual salary for this position is between $120,000 pa to $175,000 pa depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions