System Administrator - ITSD

• Maintain multiple networks for over 600 users
• Assist in administering and maintaining Windows servers, Windows Workstations, Virtual Machines, and other critical systems in an enterprise environment
• Use Microsoft Service Manager, Remedy, ServiceNow, or other ticketing system to create, update, monitor, and close tickets
• Diagnose and resolve technical hardware and software issues by conducting basic and tier II troubleshooting for servers, workstations, and applications within the Active Directory environment
• Assist and support with account creations, resetting passwords, troubleshooting system and network problems, installation of hardware and workstations, unlocking accounts, and transferring data
• Support Accreditation efforts, to include STIGS, POAMs, SAARs, and other critical Processes
• Update/Create documentation as needed (user guides, admin guides, knowledge base articles, FAQs, quick reference guides)

• At least 3 years of related experience in Service Desk or System Administration roles.
• Meet DoD 8570 IAT Level II requirements
• Experience with Active Directory (user account creation, password resetting, PKI setup, group policy, etc.)
• Experience developing and maintaining system applications/security/network configurations
• Experience troubleshooting network performances issues
• Experience with the set-up, configuration, and support of internal and external networks

Preferred Qualifications:

• Knowledge of standard DoD and Marine Corps concepts, practices, and procedures.

• Active Directory, Group Policy, Linux OS, Networks, MS Exchange, MS Lync, SCCM, Service Manager, MS Hyper-V, MS SQL Server, Networked Printers/Services, Distributed File Services, Data Protection Manager, SMB, JavaScript, SharePoint

• PowerShell Scripting using any/all the respective plugins related to the applicable technologies

• Working knowledge of DoD STIGs related to the applicable technologies and how to implement, mitigate, and write POAM statements

Clearance Requirements:

• An active DoD Top Secret/SCI clearance is required for this position.

Physical Requirements:

• Must be able to remain in a stationary position 50%.
• Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.